| The appellant is an LT three phase domestic consumer with consumer No. 12636 having connected load of 5940 Watts under Electrical Section, Pettah, who is aggrieved against the exorbitant electricity bills issued. The appellant approached the Assistant Engineer on 04-04-2015, with a complaint regarding the accuracy of the meter. Based on the request, the Assistant Engineer installed a check meter in the premises from 06-06-2015 to 09-06-2015 to verify the accuracy of the meter. The test result shows that there is variation in the existing meter and hence declared as faulty. Subsequently, the meter was replaced on 17-06-2015 and three bills prior to the date of change of meter were revised with the average consumption of the appellant during the healthy period as per Regulation 115(9) of Electricity Supply Code, 2014.
Again the appellant had filed a petition before the Assistant Engineer on 21-12-2015 requesting to refund the excess amount so far collected at higher rate from 2007 to 2015. But the respondent has not taken any action on this petition. Being aggrieved, the appellant filed petition before the CGRF, Kottarakkara and not satisfied by the decision of Forum in order no. OP No. 36/2016 dated 09-05-2016, the appellant has filed the appeal petition before this Authority.
In view of the above there is no reason for revising the bill for the period from 2007 to 2015. However, the respondent is directed to take the average consumption based on the readings of three billing cycles after the meter is replaced. The revised bill based on the average consumption shall be issued for the period from 05/2014 to 05/2015 at any rate within 30 days from the date of receipt of this order.
The excess amount, if any, due to the appellant, shall be adjusted against her future bills. The order of CGRF is upheld. No order as to costs. |
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2016-09-30 00:00:00 |
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P/041/2016 Smt. Sumakumari S. Thiruvananthapuram. 