| The appellant is representing the mobile tower provider, M/s Indus Towers Limited, Cochin who was given a service connection for a connected load of 10 kW during 8/2007 with consumer number 18263 under Electrical Section, Kollapally (formerly known as Ramapuram). The appellant had applied for an additional load of 4.1 kW and remitted an amount of Rs. 4,95,420.00 towards the OYEC charges for installing 1 No. 100 kVA transformer. The connected load of this service connection was enhanced to 14.120 kW with effect from 08-06-2011. It is alleged that though the appellant had raised complaints regarding the low voltage problems in his premises the respondent has not taken any action on that. In order to overcome the situation, the appellant availed the supply from the DG set with effect from 05/2011 and not used KSEB supply. But the respondent issued average bills from 07/2011 onwards.
The respondent has neither solved the voltage issue nor given any reply and the appellant was forced to run the site with DG set suffering huge loss. In the meantime, the appellant’s meter became faulty and the same was replaced with a new one. The respondent tested the meter in the meter testing unit without any intimation to the appellant. Further, the respondent had issued average bill during that period for Rs. 2,91,174. As the appellant failed to remit the said amount, the respondent disconnected the supply on 20-6-2014 and issued dismantling notice on 23-1-2015.
Aggrieved against this, the appellant approached the CGRF, Kottarakkara with a petition in OP No. 1465/2015 which was disposed of with the following orders: “the petitioner shall remit the amount within one month from the date of receipt of this order, the instalment facility shall be allowed, if he desires.” Not satisfied with the above order of the Forum, the appellant filed this appeal before this Authority.
The officers of the respondent failed to discharge their duty properly which is the reason for issuing the revised bill amounting to Rs. 3,45,476.00 and hence the same is hereby quashed. Order of CGRF is set aside. Appeal is admitted. No order as to costs. |
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P/159/2015 - Sri. Biju T. Nair Palarivattom, Kochi 24. 