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Orders Files: 721
Orders of Kerala Electricity Ombudsman  in pdf format
P/013/2018 - Smt. K.G. Sujatha, Alappuzha


The appellant in this appeal petition is a consumer of Electrical Section, Kainakary, having consumer number 29148. An electric line was drawn after erecting 5 Nos. of electric posts through the land owned by the appellant, without her consent. Aggrieved by this, the appellant had approached the CGRF, Ernakulam by filing a petition in OP No. 50/2017-18. The Forum allowed the petition and directed the respondent to remove the electric line and posts from the petitioner’s property and to draw the line through the alternate route as suggested by the respondent, without collecting charges from the petitioner vide order dated 20-01-2018. Aggrieved against the non implementation of the order by the respondent, the appellant has submitted this appeal petition before this Authority. As per Regulation 27(6) of KSERC (CGRF & Electricity Ombudsman) Regulations, 2005, non compliance of awards/orders/direction of the CGRF and Ombudsman by Distribution Licensee shall be considered as non-compliance of the Provisions of Electricity Act, 2003 and the Regulations made there under and KSERC shall proceed accordingly. Hence the only solution to redress the grievance of the appellant is to approach the Hon’ble Commission regarding non-compliance of orders and for further actions under Section 142 of Electricity Act, 2003 against the concerned. Having concluded and decided as above, it is ordered accordingly. The CGRF order No. 50/2017-18 dated 20-01-2018 is confirmed. No order on costs.
P/011/2018 - Sri. Nisam Abdul Rahman, Thiruvananthapuram


The appellant, Sri Nisam Abdul Rahuman, Puthenveedu, Melvettoor, Varkala is a registered consumer under Electrical Section, Varkala having Consumer No. 1145250003311. It is 3 phase connection with a connected load of 13499 Watts. He was received an exorbitant bill amounting to Rs. 69,004/- dated 01-09-2017 for the consumption of 8941 units for the bimonth from 01-07-2017 to 01-09-2017. A petition filed under Petition OP No.521/2017 before the CGRF, Kottarakkara, by the appellant was dismissed vide order dated 10-01-2018 and held that the bill issued is in order. Aggrieved by this Order, the appellant has submitted the appeal dated 12-02-2018 before this Authority. In view of the factual position I don’t find any reason to interfere with the findings and decision taken by the CGRF, Kottarakkara in this case and hence the order of CGRF is upheld. The appeal is found devoid of any merits and hence dismissed. No surcharge is payable by the appellant for the bill amount for the petition pending period before the CGRF and this Authority. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/009/2018 - Sri. Gangadharan C.,, Kannur


The appellant, Sri Gangadharan, is a domestic consumer with consumer No. 10105 under Electrical Section, Kakkayangad having connected load of 4250 Watts. The grievance of the appellant is that the respondent issued an exorbitant bill amounting to Rs. 23,119/- on 28-9-2017 for a bimonthly consumption of 2811 units. The appellant approached the respondent with a complaint against the impugned bill. But the respondent stated that they have checked the accuracy of the meter and no variations or discrepancies were noticed during the testing of the existing meter. Accordingly the respondent directed the appellant to remit the bill amount. Being aggrieved against the direction, the appellant filed a petition before the CGRF, Kozhikode with a request to grant 12 equal monthly installments and the Forum disposed of the petition vide order no. OP 120/2017-18 dated 16-01-2018 allowing the petition. Now the appellant has filed this appeal petition before this Authority with a request to waive the bill amount of Rs. 23119/-. The request of the appellant before the CGRF was for granting installments in the bill amount, but before this Authority is to waive the bill stating other arguments, which were not considered by the CGRF. Appellant shall be allowed to remit the previous bill amount for the month of 9/2017 for the time being. In view of the above discussions, the appellant is directed to prefer a petition describing his grievances before CGRF by complying with the formalities for filing petition, if he desires so and the CGRF shall consider the same. Having concluded and decided as above, it is ordered accordingly. No order on costs.

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