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Orders of Kerala Electricity Ombudsman  in pdf format
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P/42/2019- Sri. P.V. Abdul Sathar , Kozhikode-21

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The appellant is an occupier of a shop having building number 13/1045, Vadiyil, Kozhikode since 1987, under the jurisdiction of Electrical Section, Beach, Kozhikode. The electricity connection in the shop having consumer number 4309 registered in favour of Sri. Basheer, Vadiyil Thelakal House, Big bazar, Kozhikode was disconnected on 23-09-2017 due to default of payment of electricity charges from 23-05-2017 onwards. Later the connection was dismantled on 29-10-2018. The appellant has cleared all the dues on 07-01-2019 and requested reconnection. Since the respondent rejected his request for reconnection, the appellant approached the CGRF for reconnection which was dismissed due to lack of merits, vide order No. OP 172/2018-19 dated 25-04-2019. Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority. From the analysis done above and the conclusions arrived at, this Authority upheld the decision taken by the CGRF in OP No.172/2018-19 dated 25-04-2019. The respondent is directed to give connection to the appellant on submitting a no objection certificate from the owner of the premises along with any one of the documents listed at clauses (i) to (vi) in regulation 45 (1) of the Supply Code 2014, by the appellant. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/046/2019 - Smt. Nirmala C.M, Ernakulam.,

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The appellant has filed an appeal petition in P/046/2019, being aggrieved by the decision taken by the CGRF in OP No. 108/2018-19 dated 18-05-2019. The appellant is a domestic consumer under Electrical Section, Panangad. The appellant’s complaint pertains to the installation of an electric post with No. KSEB PR/16/2 in her property in survey No. 13/5 of Kumbalam village without obtaining her consent. The CGRF, Ernakulam has disposed the petition filed by the appellant with the following orders. "(1) The respondent is directed to shift the weather proof service wires and electric posts as per sketch, after collecting the labour charges and transportation charges within one week from the date of remittance. 2) the petitioner shall remit the amount within one month from the date of receipt of this order." Still aggrieved by the order of the CGRF, the Appellant has filed the Appeal Petition before this Authority. From the analysis done above and the conclusions arrived at, this Authority upheld the decision taken by the CGRF in OP No.108/2018-19 dated 18-05-2019. The respondent shall collect the actual labour charge for the shifting and allied works. The respondent shall also look into the possibility of providing the weather proof connection to consumer number 870 with a support pole in the corner of the appellant’s property. The respondent shall arrange the shifting of the pole and allied works within a period of 30 days after remitting the required estimate amount of labour charges by the appellant. The excess amount if any shall be refunded after the work. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/043/2019 - Sri. Pradeep kumar S.R., Ernakulam

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The appellant represents M/s Ascend Telecom Infra Structure Pvt. Ltd., a company providing passive infra structure service to telecommunication providers, engaged in the construction and maintenance of Cellular Towers. The appellant has an electric connection under Electrical Section, Kattappana with consumer number 28680 under LT VI F tariff having connected load of 16.12 kW. The date of connection given to the appellant was on 20-01-2010 and the connected load was 13 kW up to 13-11-2017. The appellant had filed petition against the severe voltage drop in his premises before the CGRF Central Region Ernakulam and the CGRF by its order dated 30/06/2018, ordered as follows. “Immediate steps for maintaining sufficient voltage levels in the premises of the petitioner by constructing efficient and co-ordinated and economical system in the area of supply immediately as per the regulation 7 of the Electricity Supply Code 2014.” The appellant has again filed a petition before CGRF, CR, Ernakulam vide OP No. 103/2018-19 on the same grievance and the CGRF in its order dated 30-04-2019 ordered as follows “the petitioner shall file a complaint before the Hon’ble State Regulatory Commission for non-compliance of the order of the Forum”. Still aggrieved, the appellant has submitted this appeal petition before this Authority. From the analysis done above and the conclusions arrived at, this Authority upheld the decision taken by the CGRF in OP No.103/2018-19 dated 30-04-2019. The respondent shall take all possible steps to redress the grievance of the appellant, as directed above. Having concluded and decided as above, it is ordered accordingly. No order on costs.

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