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Orders Files: 1290
Orders of Kerala Electricity Ombudsman  in pdf format
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P/059/2024, Sri. M. Mohammed Haji

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The appellant Shri. M.Muhammed Haji is a HT Consumer of the Licensee with Consumer No. HTB-16/1631 having contract demand of 70 KVA under the Electrical Section, Kozhikode Central. The HT connection was connected on 1987. Before getting said HT Connection, two LT Connections were availed by the appellant in the same building because of urgency. The building is a 5 story building in which the basement is partially rented for shops, Ground floor is car parking and reception, Second Floor is occupied by a Bank. Third floor is occupied by an Insurance company and Fourth floor and Fifth floor is for a Hotel. Five more LT Connections were also availed for this building out of which two LT Connection were dismantled. At present One HT Connection and Five LT Connections are existing. On 11/08/2020, the appellant requested to reduce the contract demand of his HT Connection to 40 KVA. As the electrical wiring scheme was changed, the appellant was asked to obtain the Energisation Certificate from the Electrical Inspectorate. The Electrical Inspectorate on inspection, had directed the appellant to avail single point supply to his building which means the LT Connection are to be removed and HT Connection is to be retained. Petitioner was not interested for the same and filed petition to CGRF vide OP/051/2020-21 and then appeal to Kerala State Electricity Ombudsman which numbered as P/042/2020. The Ombudsman had issued order dtd 28/06/2021 stating the following: 1.Both Licensee and appellant jointly take steps to get approval of Electrical Inspectorate. 2.After getting the approval from the Electrical Inspectorate rectifying the defects of the metering system, appellant shall be given the benefit of lower contract demand. 3.The adjustment in the payment shall be done only after regularization of connections in the building and rectifying the defects of the system. The appellant has not taken any action to obtain the Electrical Inspectorate approval stating that it is the responsibility of the Licensee. The wiring modification, etc are to be done by the Consumer and Scheme is to be submitted to the Inspectorate by the Consumer/Owner. The word jointly in the order is to carry out the responsibilities by the concerned parties which are to be executed as per the regulation. The necessary power distribution system modification of wiring if any and submission of details of Electrical Inspectorate etc are to be done by the Consumer. Without completing the responsibilities the appellant again and again approached various Judicial Fora to delay the actions. The appellant again approached CGRF as OP/95/2022-23, and then OP/23/2024-25. Both these petitions were rejected and disposed off stating no merit in the case. The appellant has filed petition to the Kerala State Electricity Ombudsman as an appeal to the Order of CGRF dtd 13/08/2024 on OP/23/2024-25. It is also noted that the appellant had filed petition to Honourable High Court of Kerala as WP(C)/31751/2022. The prayer in the High Court of Kerala is for directing the respondent to comply with the Orders of State Electricity Ombudsman. The appellant also filed petition to KSERC for non compliance of Ombudsman's Order by the respondent which has been disposed off on 13/11/2023. The question is whether this petition is maintainable or not? as per the regulations.
P/058/2024, Shri.P.N.Krishnadas

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The appellant Shri.P.N. Krishnadas is the owner of the 3 Star Hotel named M/s. Hillside Nature Resort situated at Kariyakulangara, Mukkam, Kozhikode. The appellant is an HT Commercial Consumer under the tariff IV B with consumer number LCN-24/6055 and the connection was effected on 24/03/2012. The consumer in Kerala is bound to pay the Electricity Duty @10% of the total energy. As per the Government Order dtd 11/07/1986 the tourism also have been treated as an industry and all classified Hotels are included in this category. Then Government Order dated 31/08/2010 states that the electricity duty payable by the High tension industrial consumer is 10 paise/unit instead of 10% of the energy changes. There was a dispute between the Licensee and the Hotels about the charging of their Electricity Duty. Accordingly the Association of Approved and Classified Hotels of Kerala approached the Hon'ble High Court of Kerala. Hon'ble Court had issued an interim order dated 13/10/2010 stating that the petitioner shall be permitted to remit the electricity bill with electricity duty @10 paise per unit for energy consumed. The liability of the petitioner to pay at the rate of 10% of energy charges will be decided in the writ petition. The Licensee was not extending the benefit of this order to the appellant stating that this Hotel commenced only after this Court Order. The Licensee has issued an arrear cum disconnection notice dated 18/11/2023 for the short payment of Rs.48,065/- for a period from 06/06/2022 to 06/11/2023. As per the Licensee, the total duty arrear amount works out is Rs.7,82,263/-. The appellant filed the petition to the Hon'ble High Court of Kerala seeking the direction not to demand the disputed arrears in electricity duty till the final disposal of the WP(C) 30977/2010. Then the Court issued a direction stating that the appellant is relegated to alternate remedy available which is approaching CGRF. Then the petition was filed the petition to CGRF and CGRF issued order on 20/03/2024. Aggrieved by the decision of CGRF, the appellant filed the appeal petition to this Authority.
P/057/2024, ശ്രീമതി .നബീസ അമ്പലവൻ

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പരാതിക്കാരിയായ ശ്രീമതി. നബീസ അമ്പലവൻ ലൈസൻസി (KSEBL) യുടെ മക്കരപ്പറമ്പ് ഇലക്ട്രിക്കൽ സെക്ഷന്റെ കീഴിൽവരുന്ന ഒരു വ്യാവസായിക ഉപഭോക്താവാണ്. കൺസ്യൂമർ നമ്പർ 1165654041210 ആയ കണക്ഷന്റെ connected ലോഡ് 30 Kw ആയിരുന്നു. ഉപഭോക്താവിന്റെ ആവശ്യ പ്രകാരം connected load 42.96 Kw ആയി 30/11/2022 ന് വർദ്ധിപ്പിക്കുകയും മീറ്റർ CT ഉള്ള മീറ്റർ ആക്കി മാറ്റുകയും ചെയ്തു. ഉപയോഗിച്ചിട്ടുള്ള CT യുടെ ratio 100/5 ആയതിനാൽ Multiplication Factor 20 ആയി വേണം ഉപഭോഗം കണക്കുകൂട്ടേണ്ടത്. എന്നാൽ Oruma net-ൽ ഇവ രേഖപ്പെടുത്തിയപ്പോൾ MF 1 തെറ്റായി രേഖപ്പെടുത്തുകയും അങ്ങനെ ഉപഭോഗം കണക്കാക്കുകയും ചെയ്തു വന്നു. എന്നാൽ 1/9/2023 ൽ ഈ തെറ്റ് കണ്ടെത്തുകയും അന്നു മുതൽ MF - 20 ചേർത്ത് ബില്ല് നൽകി തുടങ്ങി. MF 1 ആയി ബില്ല് ചെയ്തിരുന്ന കാലയളവിൽ ലൈസൻസിയ്ക്ക് ലഭ്യമാകേണ്ട തുക 2,36,824 ആയി കണക്കുകൂട്ടുകയും അതിനുള്ള demand notice നൽകുകയും ചെയ്തു. ലൈസൻസി തന്നെ ഈ തുക 10 തവണകളായി അടയ്ക്കാനുള്ള അനുവാദവും നൽകിയിരുന്നു. ഇത് ചോദ്യംചെയ്ത് പരാതിക്കാരി CGRF (Northern Region) ൽ പരാതി നൽകുകയും CGRF അതിന്റെ നടപടിക്രമങ്ങൾ പൂർത്തിയാക്കി ഉത്തരവ് 19/07/2024 ൽ ഇറക്കുകയും ചെയ്തു. CGRF ന്റെ ഉത്തരവിന്റെ അപ്പീലായിട്ടാണ് ഈ പരാതി ഇവിടെ നൽകിയിരിക്കുന്നത്.
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