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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1177
Orders of Kerala Electricity Ombudsman  in pdf format
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P/014/2023- Shri. Abdul Shareef P

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The appellant is the consumer of the pantheerankavu section of the licensee with consumer number 1160377028635. The supply is for an industrial concern named as M/s Omega Packaging Industries with LT IV A tariff with a connected load 35.253kw. The Section Squad of electrical section conducted an inspection on this premise on 12 /10/ 2022 and found that the CT installed at the premises in 100/5A and the multiplication factor is 20. It is noticed that the multiplication factor was wrongly recorded in the ‘Orumanet’ the billing software of the licensee as '1'. The faulty meter was replaced on 2/09/2019, and data wrongly recorded since 09/2019. The short assessment bill from 09/2019 to 10/2022, that is for 38 months for Rs. 5,06,765/- issued to the appellant. As per the regulation 152 of Kerala Electricity Supply Code the assessment would have been limited to 24months and thus the appellant is liable to pay the amount for 24 months. Appellant approached the CGRF, and CGRF ordered that the consumer is liable to pay the amount as per short assessment. Decision. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The appellant is liable to pay the short assessment bill. 2. The licensee shall grand 36 instalments for making the payment. 3. The order of CGRF is modified accordingly. 4. The licensee has to find out the official who is responsible for this error and recover the interest loss suffered. 5. No order on cost.
P/013/2023- Shri. Mohammed Nisar

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The appellant Shri. Muhammed Nisar, Kannanchery House, Kannadiparamba, Kondotty is a consumer of the Licensee (KSEB) having Consumer No: 1165522036022. The appellant availed temporary supply for the construction of the house under 6F tariff and latter regularised to 1A. The appellant is working abroad for 10 years and his family also joined him in Saudi recently and hence the house is not occupied. Since October 2021 KSEB personal stopped taking the meter reading, and after six months appellant received a bill of Rs. 26, 542/- despite not consuming electricity. The appellant filed petition to CGRF and they disposed the case on 31/12/2022 stating that the appellant is liable to pay the amount demanded. Then the licensee informed that there was a mistake in the calculation the amount payable in Rs. 25,357/- instead of 24,605/-. Aggrieved by the decision of CGRF, the appellant filed appeal petition to this authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. Agree with the decision of CGRF. 2. The petition is disposed. 3. No order on cost.
P/012/2023- Shri. M. Faisal

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The appellant Shri: M Faizal is the Secretary of the Kuruvattoor Grama Panchayath, Kozhikode. The Panchayath availed connection for street lighting for the area under the Vellimadukunnu, Electrical Section. No billing was done by the licensee to the panchayath for the street lights for years together and hence an assessment for Rs. 2,68,913/- has been done for a period from 07/2018 to 6/2020 (24 months) and issued to the Grama Panchayath on 16/07/2020. The appellant has remitted an amount of Rs. 3,33,500/- including the surcharge of Rs. 64,587/- on 07/2022. Additional surcharge bill have been raised by the licensee for Rs. 26,387/- and this has been quashed by the CGRF. The appellant’s request is to waive of the surcharge totally and reimburse the amount already paid. CGRF had allowed the waiver of Rs. 26,387/- only. Aggrieved by the decision of the CGRF, the appeal petition is filed to the authority. Decision On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as above the following decision are hereby taken. 1. I hereby agree with the decision of CGRF. 2. The case is disposed. 3. No order on cost.

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