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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 879
Orders of Kerala Electricity Ombudsman  in pdf format
P/064/2019 Sri. Vibil K.V.,. Kozhikode


The appellant is a three-phase consumer having a connected load of 68646 watts and contract demand of 77 kVA with consumer number 9370 under LT 4 A tariff within the jurisdiction of Electrical Section, Eranhikkal. The connection is registered in the name of Sri. Korappan K.V., K.V.K. Ice Plant, Vengali, Puthiyangadi. The KSEBL conducted an inspection on 22-01-2019 in the premises of the appellant and found that the CT operated Energy Meter installed in the premises was not recording one phase and 1/3rd (33.33%) of actual consumption was not recorded in the meter. On the basis of site mahazar prepared, a short assessment bill amounting to Rs. 201348/- was served on the appellant. Aggrieved by this, the appellant approached the CGRF, Kozhikode with a petition which was dismissed, vide order OP No. 14/2019-20 dated 11-07-2019. Against the above order of the Forum, the appellant filed this appeal before this Authority on 20-08-2019. From the analysis done above and the conclusions arrived at, the appellant’s plea to quash the short assessment bill issued to him is rejected and this Authority uphold the decision taken by the CGRF, Kozhikode in OP No.14/2019-20 dated 11-07-2019. The appellant is allowed 6 instalments without interest, to remit the short assessment bill, if he desires so. The appeal is found devoid of any merits and hence dismissed. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/062/2019 - Smt. Sheela Mani, Kottayam


The appellant is a domestic consumer having consumer number 5004 under Electrical Section, Vazhoor, Kottayam. The grievance of the appellant relates to frequent interruptions of power supply in Plackalkunnu area under the Section and the residents in the area submitted petitions before the authorities of the KSEBL regarding the power failure and low voltage problems. Not satisfied with the actions taken by the KSEBL authorities, the appellant and others filed petition before Consumer Grievance Redressal Forum, Kottarakkara stating the frequent interruptions and low voltage problem in their premises. The Forum has disposed of the petition stating that the petition is a bogus one and lacks merit. Still aggrieved, the appellant who is the second person in the mass petition has submitted this appeal petition before this Authority. From the findings and conclusions arrived at as detailed above, I direct the respondent to take the following actions: 1. Expedite the construction of a sub station in Vazhoor Section area. 2. The lines and transformers shall be maintained properly. 3. Any operation in Nedumavu 11 kV feeder shall be coordinated by the custodians of the feeder. 4. Use insulated cables/wires to the maximum extent possible in construction works. Having concluded and decided as above, it is ordered accordingly and the Appeal Petition filed by the appellant, stands disposed of to the extent ordered. The order of CGRF, Southern Region, Kottarakkara in OP No. 57/2019 dated 20—07-2019, is set aside. No order on costs.
P/066/2019 - Sri Sivan M.K., Ernakulam


The appellant is the consumer under the Electrical Section, Chengamanad. The appellant has requested the respondent to shift the electric line and post located in appellant’s property after accepting a portion of the deposit work amount from him. Since further action has not been taken by the respondent, the appellant filed petition before the CGRF, Ernakulam in OP No.18/2019-20 requesting to shift the line and post from his property. Being not satisfied by the decision of CGRF, the appellant has filed this Appeal petition before this Authority against orders dated 29-07-2019 issued by the CGRF. From the findings and conclusions arrived at as detailed above, I decide as follows: 1. The respondent shall shift the LT three phase line passing through the property of the appellant to the road after realising the labour charge only. 2. The appellant shall bear the cost of the stay/strut to be used on either end of the line to be shifted along with labour charge. 3. The respondent shall convert the single-phase line along the road by adding two conductors bearing the cost of the materials and the appellant shall bear the labour charge of this conversion. 4. A revised estimate as above shall be prepared and communicated to the appellant within 15 days of receipt of this order by the respondent. 5. The respondent shall carry out the work on receipt of the revised estimate amount from the appellant within a period of 15 days. Having concluded and decided as above, it is ordered accordingly and the Appeal Petition filed by the appellant, stands allowed to the extent ordered. The order of CGRF, Ernakulam in 18/2019-20 dated 29-07-2019 is set aside. No order on costs.

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