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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 860
Orders of Kerala Electricity Ombudsman  in pdf format
P/043/2019 - Sri. Pradeep kumar S.R., Ernakulam


The appellant represents M/s Ascend Telecom Infra Structure Pvt. Ltd., a company providing passive infra structure service to telecommunication providers, engaged in the construction and maintenance of Cellular Towers. The appellant has an electric connection under Electrical Section, Kattappana with consumer number 28680 under LT VI F tariff having connected load of 16.12 kW. The date of connection given to the appellant was on 20-01-2010 and the connected load was 13 kW up to 13-11-2017. The appellant had filed petition against the severe voltage drop in his premises before the CGRF Central Region Ernakulam and the CGRF by its order dated 30/06/2018, ordered as follows. “Immediate steps for maintaining sufficient voltage levels in the premises of the petitioner by constructing efficient and co-ordinated and economical system in the area of supply immediately as per the regulation 7 of the Electricity Supply Code 2014.” The appellant has again filed a petition before CGRF, CR, Ernakulam vide OP No. 103/2018-19 on the same grievance and the CGRF in its order dated 30-04-2019 ordered as follows “the petitioner shall file a complaint before the Hon’ble State Regulatory Commission for non-compliance of the order of the Forum”. Still aggrieved, the appellant has submitted this appeal petition before this Authority. From the analysis done above and the conclusions arrived at, this Authority upheld the decision taken by the CGRF in OP No.103/2018-19 dated 30-04-2019. The respondent shall take all possible steps to redress the grievance of the appellant, as directed above. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/034/2019 - Sri T.P. Varkey Ernakulam


The appellant in this appeal petition is a consumer of the Kerala State Electricity Board Ltd bearing No. Consumer No. LCN 6/6008 under Electrical Section, Angamaly. The supply is given under High Tension category with a contract demand of 510 kVA. The appellant had obtained their Industrial electric connection on 22-02-2012. The Licensee has demanded a sum of Rs. 17.44 lakhs as transmission side development charges on per kVA basis from the appellant, vide letter No.ECP/TI/HT/Mothers Agro Food/2017-18/3527 dated 23-02-2018 of Deputy Chief Engineer, Electrical Circle, Perumbavoor. The appellant filed a petition before the CGRF which was disposed vide Order No. 63/2018-19 dated 20-03-2019, ordering that the demand notice issued to the appellant by the respondent is genuine and legally sustainable and the Forum dismissed the case due to lack of merits. Challenging the decision of the CGRF, the appellant approached this Authority by filing this appeal petition. From the analysis done and the findings and conclusions arrived at, which are detailed above, I observe the following and take the following decisions. 1) There was no revision of estimate in the transmission side. 2) The actual works executed in transmission side were not evaluated. 3) The applicant has not requested for an exclusive feeder. As the work was executed not in accordance with the original estimate or revised estimate and an exclusive feeder was not constructed from the substation to the premises of the appellant, the evaluation-cum-cost report shall be prepared. The final accounts of each work, for which amount has been collected by KSEB to provide the electric supply to the appellant, may be prepared and the actual cost estimate be arrived at, incorporating the revisions as ordered above by this Forum, within three months of this order and the same shall be communicated appellant.   The Order No. OP 63/2018-19 dated 20-03-2019, of CGRF (Central Region), Ernakulam, is set aside. Having decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is disposed of with the said decisions taken and issued. No order as to costs.
P/044/2019 - Sri. Jacob Paul Kattappana


The appellant has filed this appeal petition against the order of Consumer Grievance Redressal Forum in complaint no. OP 89/18-2019 dated 9/5/2019. The appellant is registered as an industrial consumer under LT 1VA tariff having consumer number 16965 under Electrical Section, Kattappana. The connected load of the consumer was 114 kW up to 12/6/2018. After that the connected load was reduced to 72kW with a contract demand of 80kVA by executing an agreement for reduction of connected load. The appellant was given short assessment of demand charges for the period from 8/2015 to1/2018 and low voltage surcharge from 5/2017 to 1/2018 and short assessment of a demand charges and energy charges for the period from 1/2013 to 3/2015 amounting to Rs.218006/- and Rs.12939/- respectively. The contract demand is wrongly arrived as 96 kVA instead of 127 kVA for which low voltage surcharge is charged. Aggrieved by the short assessment bills the appellant approached CGRF and the Forum in its order dated 9/5/19 mentioned above upheld the bill for- Rs.2,18,006/- and quashed the bill for Rs. 12,939/-. Aggrieved by the decision of CGRF, the appellant has submitted the Appeal petition before this Authority. From the conclusions arrived at as detailed above, I decide to quash the short assessment bills amounting to Rs. 2,18,006/- issued to the appellant. The period of short assessment in demand charges is limited for 24 months from 2/2016 to 1/2018. The respondent shall issue a revised bill within a period of 30 days from the date of this order. It is proper and allowable as per the regulations in the Supply Code and tariff order to issue a bill for low voltage surcharge to the consumers who are required to avail supply at HT, but had a sanctioned load exceeding the limit of 100kVA. The appellant has to remit the low voltage surcharge from 05/2017 to 01/2018. The respondent shall allow 12 monthly instalments if the appellant desires so. No surcharge for the instalment amount shall be collected from the appellant. Having concluded and decided as above it is ordered accordingly. The order of CGRF in OP No. 89/2018-19 dated 09-05-2019 is modified to this extent. No order on costs.

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