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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1212
Orders of Kerala Electricity Ombudsman  in pdf format
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P/041/2023- Smt. Ann Noronha

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The appellant is the consumer of the licensee under Vaduthala Electrical Section and connection is availed for a Dental Clinic in LT VIG tariff with connected load 5840 w. The meter reading is taken on bimonthly basis and bills were raised accordingly. The meter reading on 08/11/2022 was 3024. The reading of January 2023 was not taken due to door lock condition and then the reading on 3rd March 2023 was 9248. Then the consumption was 6224 units (9248-3024). The bill for Rs. 54034/- was raised to the appellant. Consumer raised compliant on the bill as her bimonthly bill was between Rs. 2500/- to Rs. 4000/-. The staff of the licensee checked the energy meter but no anomalies found. The meter is tested in NABL accredited meter testing lab and no defects noticed in the meter. The consumer has been asked to check the wiring as the chance may be due to earth leakage of power. The appellant checked the wiring and no abnormalities noticed. The appellant filed the petition to the CGRF and CGRF issued order dated 27/07/2023 stating that the consumer is liable to pay the bill. Aggrieved by the order of CGRF the appellant filed this appeal petition to this authority.
P/040/2023- Smt. Subitha Suresh

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This review petition is filed to review the order of Ombudsman for the appeal petition no. P/027/2023. The review appellant is the licensee. M/S KSEBL. The appeal petition P/027/2023 was heard 27/06/2023 and the order was released on 14/07/2023. The petition was for shifting the transformer and two pole structure of the licensee which is obstructing the access of the appellant from the main road to his house. The appellant’s only son is suffering from Spinal Muscular Atrophy (SMA) and he is not able to move by himself. The appellant purchased land of 1.25 cents to make a direct entry to her home from the road. Her son is grown up and hence could not be carried to home. The vehicle has to reach the home, so that the son could be taken to the home. The transformer and two pole structure are blocking the entry from the road. This was done during 2010, and request for shifting by the consumer were not been heard by the licensee. Accordingly, the petition was filed to this office as the appeal to the CGRF order. The appellant filed the petition to review the order issued.
RP/008/2023- The Assistant Executive Engineer, Balaramapuram

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This review petition is filed to review the order of Ombudsman for the appeal petition no. P/027/2023. The review appellant is the licensee. M/S KSEBL. The appeal petition P/027/2023 was heard 27/06/2023 and the order was released on 14/07/2023. The petition was for shifting the transformer and two pole structure of the licensee which is obstructing the access of the appellant from the main road to his house. The appellant’s only son is suffering from Spinal Muscular Atrophy (SMA) and he is not able to move by himself. The appellant purchased land of 1.25 cents to make a direct entry to her home from the road. Her son is grown up and hence could not be carried to home. The vehicle has to reach the home, so that the son could be taken to the home. The transformer and two pole structure are blocking the entry from the road. This was done during 2010, and request for shifting by the consumer were not been heard by the licensee. Accordingly, the petition was filed to this office as the appeal to the CGRF order. The appellant filed the petition to review the order issued.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
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