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Category: Orders
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Orders Files: 936
Orders of Kerala Electricity Ombudsman  in pdf format
P/008/2020 Sri. Shanmughan A.K., Thrissur


Restoration of the power supply of the appellant was delayed for seven days. Allowed Rs. 500 /- (Rs. five hundred only) as litigation costs to the appellant and directed the appellant to approach the concerned officer of licensee for compensation as per the provisions in the Standard of Performance.
P-021/2020 Shri. Kishore Kumar E.V., Ernakulam


AE issued a short assessment bill for 24 months amounting to Rs. 778430 on 25/05/2018. The appellant approached CGRF and the Short Assessment Bill was revised and the revised bill amounting to Rs. 470509 was issued to the consumer. Decided to quash the revised short assessment bill amounting to Rs. 4,70,509/- issued to the appellant. It is directed to the respondent to revise the bill by limiting the period of short assessment for one year prior to 02-04-2018 taking the average of the consumption recorded for 04/2018, 05/2018 and 06/2018 and to issue the revised bill to the appellant.
P-016-2020 dt. 11.08.2020 Dr. Ravi Sankar, Alappuzha


The appellant has raised dispute regarding the accuracy of the energy meter at the premises and complained that the energy was supplied with faulty meter which showing abnormally high reading previously when the service connection was on LT tariff. The respondent is directed to revise the bill for the period from 01/2016 to 09/2016 based on the actual consumption recorded in the meter installed on 10-12-2015 and excess amount if any, collected from the appellant shall be refunded or adjusted in future bills. The respondent shall also rectify the mistakes on calculation of electricity duty.

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