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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1153
Orders of Kerala Electricity Ombudsman  in pdf format
P-091-2022-Sri. V. Thomas, Majestic Rubbers, Kottayam-Order 25-01-23


APTS inspected the premises of the appellant and found that MF of the meter was 20 instead of 40. On 06-02-2019, the meter was replaced, when the details were entered in the Orumanet, MF was entered wrongly as 20 instead of 40. A short assessment bill for Rs.3,13,880/- was served to the appellant. The complaint was not redressed at the Assistant Executive Engineer level and then approached CGRF (SR) and vide order by limiting the period of assessment to 24 months for the period from 03/2019 and also allowed 12 monthly instalments. Then the bill amount will be Rs.1,94,337/-. The appellant filed petition to this Authority as appeal and following decisions are taken: 1) The appellant is liable to pay the short assessment as decided by CGRF. 2) The payment of this short assessment will be from 01-04-2023 onwards. 3) The Licensee may permit 24 instalments for remitting the short assessment. 4) The Licensee may fix the responsibility of error in entering the data and take suitable action against the official.
P-090-2022- Smt. Ithykutty, Tirur, Malappuram-Order 24-01-23


The appellant has submitted application to Tirur Electrical Section for the change of tariff from LT 7A to LT 1A. On site inspection by the officials of the Licensee, it is noted that the said building is used as a lodge and not for domestic purpose. The rooms were rented out to the labours from other State for monthly rent. The Licensee has not changed the tariff as this building was not using for the domestic purpose. The appellant filed petition to the CGRF (NR) and issued order dated 29-09-2022, stating that the tariff of said connections are to be continued in LT VIIA tariff. The appellant filed appeal petition before this Authority and the decision is taken as follows: 1) Agree with the order vide OP No.61/2022-23 dated 29.09.2022 of Consumer Grievance Redressal Forum (NR).
P-088-2022-Sr. Litty Raphel, St. Pauls Convent, Thirssur-Order 20-01-23


The Licensee has not applied the tariff change as the case was pending in the Court. A demand for Rs.46,563/- was raised by the Licensee on 09-11-2020 for a period from 01-06-2008 to 02/2010 and the consumer paid the amount. During the periodical audit conducted by the Regional Audit Office, it was found that the tariff difference with interest was not fully recovered and accordingly a bill was issued for Rs.72,606/-. The appellant contented the short-assessment claim. The appellant filed petition to CGRF (CR) and ordered that the bill is to be revised by deducting the interest from 11/2020 to 10/2021 and the petitioner is liable to pay this amount as per the revised bill. The appellant filed the appeal petition to this Authority and the decision is taken as follows: 2) Agree with the order vide OP No.40/2022-23 dated 30.09.2022 of Consumer Grievance Redressal Forum (CR).

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