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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1153
Orders of Kerala Electricity Ombudsman  in pdf format
P-085-2022-Sri. Abdul Hameed, Malappuram-Order 28-12-22


There are three service connections in the same premises (1) consumer No. 1167097000417 is for Arabic College (2) No. 1167097022009 is for “Niskarappalli” and (3) No. 1167097022102 is for water pump connection. The service connection 1167097000417 is billed under tariff VI F being a private unaided Self-Financing Educational Institution. The connection as per the agreement is 35 kW and the appellant added more load and it is now 65.107 kW. A demand note was raised to the appellant by the Licensee for Rs.4,54,990/- as the arrear bill for a period from 12/2007 to 09/2014 in accordance with the judgement of Hon’ble Supreme Court in civil appeal No. 8350/2009 dated 20-02-2020 in connection with the tariff dispute of Self-Financing Educational Institutions. Challenging this demand, appellant filed petition to CGRF (NR) and CGRF (NR) issued order stating that the appellant is liable to pay the demand raised by the Licensee. Aggrieved by the decision of CGRF(NR), the appellant filed the appeal petition to this Authority and the decision is taken as follows: 1) Agree with the order vide OP No.15/2022-23 dated 22.9.2022 of Consumer Grievance Redressal Forum (NR).
P-075-2022-Sri. P.P. Kishore Kumar, Kozhikode-Order 23-12-22


Without appellant’s consent Licensee has given electric connection to the neighbour, crossing his compound. Decision : Uphold the decision of CGRF-NR Licensee has to tie up the service wire, so as to get maximum clearance.
P-083-2022-Sri. Biju. K.K., Ernakulam-Order 22-12-22


The APTS unit of Ernakulam conducted an inspection in the premises on 22-01-2022. During the inspection they found that the multiplication factor used for billing was 20 instead of 40. The site mahazar was prepared and bill for Rs.63,35/- was issued to the appellant as the undercharged amount from 02-2019 to 01-2022. The appellant challenged the bill and on examination the Licensee has noticed some mistakes and bill has been corrected to Rs.53,805/-. The appellant filed petition to the CGRF(CR) vide order dated 25-08-2022 ordered to revise the short assessment bill for the month 12/2020 and 01/2021. The CGRF(CR) issued a revised order dated 12-10-2022 and corrected the order to revise the short assessment bill for the months 12/2020 and 11/2021. Accordingly, the bill again revised to Rs.43,350/-. The appellant filed the appeal petition to this Authority and following decisions are taken: 1. The Licensee shall revise the bill correcting the amount for the months of 01/2021 and 05/2020. 2. The appellant is liable to pay the revised short assessment bill being issued by the Licensee as per decision (1) above. 3. The Licensee has to fix the responsibility to the person who made this mistake and take suitable action.

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