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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 752
Orders of Kerala Electricity Ombudsman† in pdf format
P/020/2018 - Sri. Sifi Thomas, Palakkad


The appellant is a consumer under Electrical Section, Kanjikode and the said connection No.18403 was provided w.e.f. 09-01-2014. The purpose for which is the connection is being used for Carbon dioxide bottling. From the very beginning of the firm, the KSEB started billing the consumer under LT VI F tariff. After 3 years, the tariff was converted into LT VII A. The appellantís request to change the tariff, to LT 4A was not considered by KSEB, in spite of complaint submitted by him. Being aggrieved by this action of KSEBL, the appellant filed a complaint before the CGRF, Kozhikode vide OP No. 128/2017-18, and the same was disposed of by disallowing the petition, on 30-01-2018. Aggrieved by the said order of CGRF, the appellant has filed the appeal Petition, before this Authority. In view of the factual position I donít find any reason to interfere with the findings and decision taken by the CGRF, Kozhikode in this case and hence the order of CGRF is upheld. The appeal is found devoid of any merits and hence dismissed. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/016/2018 - Sri Ayyappan Nair.C.K.,, Thiruvananthapuram


The appellant has filed the appeal petition, being aggrieved at the inaction of KSEBL to shift the transformer erected in front of his property situated under Electrical Section, Parassala in Thiruvananthapuram District. The appellant alleges that the said transformer was installed without informing him. The appellant owns about 12ľ cents of land and due to the installation of transformer, he finds difficulty to construct a house in his property because it will cause inconvenience to enter the property. Though the appellant had approached the ministers and various officers of KSEBL for shifting the transformer, his grievance is not yet settled. Since no proper action was taken on his petitions, the appellant has filed petition before the CGRF, Kottarakkara vide Petition No. OP No. 558/2017 and the CGRF has dismissed it by order dated 14-02-2018, due to lack of merit. Still aggrieved by the said order, the appellant has filed the Appeal Petition, before this Authority. In view of the above discussions, the respondent is directed to consider shifting of the transformer in a convenient location at the time of widening the road, if technically feasible. If the widening work is delayed more, the shifting shall be arranged under deposit work, if technically feasible and a convenient location than the present. The order of CGRF, Kottarakkara vide Petition No. OP 558/2017 dated 14-02-2018 is set aside. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/010/2018 - Smt. M. Thanuja, Alappuzha.


The Appellant Smt. M. Thanuja is running an ice factory under Electrical Section, Cheppad bearing Consumer No.1155307025542 in industrial tariff (LT IVA) with connected load of 59.281 KW having a contract demand of 65.868 kVA with ToD meter facility. While so, on 19-07-2017, the APTS of KSEBL conducted an inspection in the premises and found that the energy used in one phase (out of 3 phases) was not recording in the meter. Accordingly, the appellant was served with a short assessment bill, for the non functioning of CT in B phase from 26-11-2016 to 21-07-2017, so as to recover the unrecorded portion of energy, for Rs. 3,34,771/-. The appellant filed objection before the Assessing officer, the Asst. Engineer, against the said assessment. Being not satisfied with the decision of the Assistant Engineer, the consumer approached the CGRF, Central, Ernakulam, with Petition No. 55/2017-18 and the Forum disposed of the petition on 11-01-2018 upholding the decision of the respondent. The APTS, Alappuzha has further conducted another inspection in the premises of the appellant on 11-09-.2017 and a short assessment bill of Rs. 1,32,156/- was issued to the appellant on 16-10-2017 as per Section 152 and 134 (1) of Kerala Electricity Supply Code, 2014, Aggrieved by this, the consumer filed O.P. No.78/2017-18 before the Consumer Grievance Redressal Forum and the decision of the Forum is still pending. Aggrieved by the decision in OP No. 55/2017-18, the appellant has submitted the Appeal petition before this Forum. From the findings and conclusions arrived at as detailed above, I decide to set aside the short assessment bills amounting to Rs. 3,34,771/- and for Rs. 1,32,156/- issued to the appellant. The respondent is directed to revise the bills for the consumption for the period from 26-11-2016 to 23-09-2017 excluding 14 days considering the loss as 31.8% instead of 33.33% and issue the revised bill to the consumer within fifteen days. The appellant is also eligible for installments, if requested for, and the respondent shall issue the same. The consumer shall pay the whole amount or the 1st installment within 30 days of the revised bill date. The subsequent installments will bear interest from 30th day of the bill issued to the day of payment. No interest or surcharge is payable by the consumer for the Petition and Appeal pending period before the CGRF and this Authority up to 30th day of the revised bill date. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer is allowed to the extent as ordered above and stands disposed of as such. The order of CGRF in 55/2017-18 dated 11-01-2018 and order in OP No.78/2017-18 dated 17-03-2018 are set aside. No order on costs.

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