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Orders of Kerala Electricity Ombudsman  in pdf format
P/075/2019 - Smt. Sreedevi R, Kollam


The appellant is a domestic consumer under Electrical Section, Kadappakkada. The appeal is against the order dated 06-09-2019 of CGRF, Southern Region, Kottarakkara in the petition No. 80/2019. The appellant is still aggrieved by the order in not allowing the reliefs prayed by her before the Forum. The grievance of the appellant is as follows. Sri. Sreekumar, brother of the appellant’s husband availed electric connection in a portion of the same house where the appellant is owned and residing, without her consent. There was a case in the Hon: Munsiff Court, Kollam vide OS No. 407/2003 regarding the ownership of land and as per the order, the appellant received 9½ Cents and the younger brother of the appellant’s husband received 4½ Cents of land. Sri. Sreekumar and his wife are residing in two rooms of the building while measuring the land as per the Court Order. The appellant had requested the respondent not to effect another electric connection in the portion of the building, but they effected it. The appellant lodged complaint before the Executive Engineer to disconnect the electric connection, but the Executive Engineer also rejected the appellant’s request. Since an EP is pending for disposal and in the light by the above provision under 22(d) of KSERC Regulations 2005, which restricts the maintainability of the petition filed for the same cause of action and relief, the Appeal Petition filed by the appellant, need no further action at this Authority and hence stands rejected. However, the respondent shall take proper action on disposal of the EA No. 205 in EP No. 18/17 in OS No.427/2003 in the Court of Hon. Principal Munsiff, Kollam.
P/063/2019 Smt. Beenakumari C Alappuzha


The Appellant bearing consumer No.8497 is an industrial consumer under LT-IV A Tariff with a connected load of 126000 watts under Electrical Section, Charummoodu. The premises of the consumer was inspected on 28-01-2019 by a team of KSEB Limited led by the Anti Power Theft Squad (APTS) of Alappuzha unit. An irregularity of metering was detected as the B phase CT is not accurate and resulted in inaccurate metering. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Charummoodu, issued short assessment bill by directing the appellant to pay Rs 1,46,259/-. Aggrieved by the short assessment bill, the appellant filed petition before CGRF, Ernakulam requesting to quash the bill. The Consumer Grievance Redressal Forum disposed the OP No.120/2018-19 filed by the appellant and ordered on 24-07-2019 that the bill issued, limiting the period of short assessment to two years is genuine and legally sustainable. Still aggrieved by the said order, the appellant has filed the Appeal Petition before this Authority. For the reasons detailed above, the appeal petition No. P/063/2019, filed by the appellant stands dismissed as it is found having no merits. The order dated 24-07-2019 in OP No. 120/2018-19 of CGRF, Ernakulam is upheld. But the respondent is directed to issue a revised bill for 24 months under ToD billing to the appellant within fifteen days. The appellant is allowed 24 instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. No order on costs.
P/072/2019 Sri. Paul. P.O, Thrissur-680012


The Appellant Sri. Paul. P.O., Pavarattykkaran House, Manakkody P.O., Thrissur, is a consumer with LT 3 phase connection with consumer No. 1156792014166 under Electrical Section, Arimbur billed under LT IV A Tariff with a sanctioned connected load of 64514 watts. According to the respondent, the Appellant enhanced the contract demand from 42 kVA to 55 kVA and executed another agreement on 01.12.2015, but the consumer was continued to be billed based on the Contract Demand of 42 kVA only. The error in billing was noticed during the internal audit by the Regional Audit office Thrissur and a demand notice for the under charged amount of Rs. 23,477/- for the period from 01/2016 to 06/2017 was served to the consumer on 2-2-2018. Another demand for the short assessment for the period from 07/2017 to 11/2018 amounting to Rs. 25,500/- was raised and an Invoice for Rs. 48,977/- including the earlier demand of Rs. 23,447/- was served to the consumer on 13/12/2018. Aggrieved by this, the consumer filed a complaint before the CGRF, Central Region, Ernakulam and the Forum issued an Order vide OP No.87/2018-19 dated 30.03.2019 by quashing the demand notice dated 13/12/2018 for Rs. 48.977/-. Aggrieved by this order the respondent filed a Review Petition as RP.1/2019-20 and the Forum allowed the petition and modified the earlier order vide order no. RP. No. l/19-20 /202 Dated 30.07.2019 by directing to issue revised bill by limiting the short assessment period from 1/2016 to 11/2018 and also adjust or refund the excess amount seen collected during 11/2015. Against the above order of the Forum, the appellant filed this appeal before this Authority on 06-09-2019. From the analysis done and the findings and conclusions arrived at, which are detailed above, this Authority take the following decision. The arrear amount for Rs. 48,977/-, issued by the respondent as not maintainable before law and as such quash the same. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is allowed as it is found having merits and the petition stands disposed of accordingly. The order of CGRF, Ernakulam vide order no. RP. No. l/19-20 /202 Dated 30.07.2019 is set aside. No order on costs.

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