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Orders of Kerala Electricity Ombudsman  in pdf format
P/058/2017 Sri. T.L. Sunny, Thrissur.


The appellant is a consumer under Electrical Section, Koonamoochy having consumer No.1880 under domestic purpose. A Low Tension three phase 4 wire is passing through the property of the appellant to give electric connection to Roby T.C., (Consumer No. 3287) Thekkekara House for agricultural purpose and one agriculture and a domestic consumer. A branch single phase line is also drawn from this line to give four agricultural purpose electric connections. The appellant, Sri Sunny T.L. had submitted an application to the Assistant Engineer, Electrical Section, Koonamoochy for shifting the three phase line passing through his property so as to construct a new building. The appellant was directed to bear the cost of the shifting and also to obtain the consent from the property owner of the proposed alternative route. As the appellant is not in a position to obtain consent from the property owner, he approached the CGRF, Ernakulam with a complaint. The CGRF disposed of the petition directing the appellant to remit the application fee and processing fee for shifting the line from his property and the licensee shall process the same after checking the technical feasibility and taking up the matter with ADM, if necessary. Not satisfied with the above decision of the CGRF, the appellant submitted this appeal petition before this Authority. The respondent is directed to follow up the case and to take necessary steps for a speedy disposal of the case in accordance with the directions obtained from the Additional District Magistrate. Having concluded and decided as above it is ordered accordingly. Order of CGRF, Ernakulam in Petition No. 152/2016-17 dated 26-04-2017 is upheld. No order as to costs.
P/043/2017 Sri. Dominic T.V., Thrissur


The appellant is a three phase industrial consumer having consumer number 19379 with a connected load of 6600 watts under the jurisdiction of Electrical Section, Kundannur. The appellant is running a readymade dress manufacturing unit and his average monthly consumption is 100 to 150 units. He was received an exorbitant bill amounting to Rs. 9,536/- dated 01-11-2016 for the consumption of 1647 units for the month of October 2016. A petition filed under Petition No.136/2016-17 before the CGRF, Ernakulam, by the appellant was dismissed vide order dated 25-03-2017 and held that the short assessment bill issued is in order. Aggrieved by this Order, the appellant has submitted the appeal dated 18-04-2017 before this Authority. The appellant suspected the reason of high consumption recorded may be the inaccuracy of the meter and hence testing of energy meter done. In the testing’s meter was found good. The appellant himself admitted that the capacitor provided by him in the circuit is the reason of the high consumption. From the analysis done and the conclusions arrived at, which are detailed above, I take the following decisions. The order dated 25-03-2017 issued by the CGRF, Central Region, in Petition No. 136/2016-17 is upheld. The respondent is directed to give 12 instalments for payment of the amount and thirty days time (due date) given for making the payment of first installment from the date of receipt of this order. No interest is payable by the appellant during the petition and appeal pending period before the CGRF and this Authority. The respondent is entitled to recover remaining installments from the consumer along with interest at the rate applicable. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/051/2017 Sri. Arun R Chandran, Ernakulam.


The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the appellant’s three phase service connection is 683 with tariff LT VI F which is coming under the jurisdiction of Electrical Section, Anchal West, Kollam. The appellant is paying the current charges regularly without any dues or delay. But the respondent as per the invoice dated 28-10-2016 directed the appellant to remit an amount of Rs. 18355/- being the short assessment based on the findings that the meter was faulty for the month of 02/2016. Against the short assessment bill, the appellant had approached the Hon’ble CGRF (SR) by filing a petition No. 300/2016. The Forum dismissed the petition due to lack of merit. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the analysis done above and the conclusions arrived at, I take the following decisions. From the conclusions arrived at as detailed above, I am fully convinced that the request of the appellant is reasonable and hence admitted. I decide that the order of the CGRF stands quashed. The short assessment bill amounting to Rs. 18,355/- issued to the appellant is set aside. The respondent is directed to revise the bill for 3/2016 by taking the average consumption for 02/2016, 01/2016 and 12/2015 and issue the revised bill to the consumer with fifteen days time (due date) given for making the payment. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer is allowed as ordered and stands disposed of as such. No order on costs.

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