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Orders Files: 1066
Orders of Kerala Electricity Ombudsman  in pdf format
P-014-2022- Principal, Aircond Computers, Kozhikode-Order 31-05-2022


As per the guidelines in the circular No. LAI/5243/2009/2005 dated 29/02/2020 issued by Kerala State Electricity Board Ltd. to recover the arrears of current charge being the difference of tariff applicable to SFEI and the bill amount paid by the self-financial educational institutions under different tariff (tariff applicable for government/aided educational institutions) with interest, Electrical Section, Vatakara North issued a tariff revision arrear bill for Rs.1,16,531/-(Rs.41,280/- being the principal and Rs.75,251/- surcharge ) which the appellant is bound to remit as per the notification issued by Kerala State Electricity Regulatory Commission in respect of the tariff of Self Financial Educational Institutions. The hearing of the case was scheduled on 26-05-2022, but the appellant vide letter dated 18-05-2022 expressed his willingness to remit the arrear under One Time Settlement scheme and also submitted a letter, requesting to withdraw that complaint. By considering the willingness of the appellant, Deputy Chief Engineer Electrical Circle, Vadakara accorded sanction to remit the arrear in 6 equal instalments with a surcharge portion at a reduced rate of interest of 4% as intimated by the respondent vide their letter dated 25-05-2022. With the request of both the appellant and the respondent to dispose the complaint submitted by the appellant, the Appeal Petition No. P-014/2022 filed by the appellant is disposed of as withdrawn.
P-011-2022- Sri. Biju Joseph, EKM-Order 29-04-2022


The appellant wants to enhance the connected load to 420.34 kW without changing the Contract Demand 180 kVA. Based on the application of the appellant for enhancing the connected load to 420.34 kW without changing the Contract Demand 180 kVA, inspections were conducted by various levels of Officers of the Licensee and could not find a mutually agreed decision in connected load and lighting load in the premises. The appellant wants to fix light load as 6.013 kW, whereas the respondent’s calculation is 35.579 kW / 29.449 / 19.647 kW. Also, the appellant wants to execute the supplementary agreement with revised connected load without further sanction from the Electrical Inspectorate, whereas the respondent insist for sanction from Electrical Inspectorate for the revised connected load. As such, the appellant filed petition in CGRF, Central Region, and the Forum in its order dismissed the petition, ordering to execute the supplementary agreement with revised connected load within 15 days from the date of receipt of order. Not satisfied with the decision of the Forum, the appellant again filed a petition (Review) and the Firm in its order advised the appellant to execute the supplementary agreement and regularize the load with the connected load and light load declared by the appellant and dismissed the petition due to lack of merits. The appellant filed this appeal petition before this Authority. The respondent is directed to accept the scheme sanction of Electrical Inspectorate produced by the appellant and take the “lighting load” as 6.134 kW furnished by the respondent in their statement of lighting load. The respondent shall take further action immediately to execute supplementary agreement with the appellant accordingly. The order of CGRF, Central Region, Ernakulam in OP No.12/2021-’22 dated 13-08-2021 and Review Petition No. 043/2021-22 dated 07-01-2022 are set aside.
P-010-2022-Sri. Nandakumar. P.S., EKM-Order 29-04-2022


The Ant-Power Theft Squad (APTS) of the KSEB Ltd. conducted an inspection in the premises of the appellant on 14-02-2019 and found that, the ‘R’ phase of the energy meter was not recording energy consumption, which led to the non-recording of actual consumption in the premises. The inspection team found that the Current Transformer (CT) connected to the ‘R’ phase of the energy meter was defective. The percentage of the unrecorded portion of energy was computed by the inspection team with their testing instruments and issued a short assessment bill amounting to Rs.17,03,371/- for a period of 24 months prior to the date of inspection. The appellant submitted an application to the Assistant Engineer for reviewing the short assessment bill and the Officer revised the bill to Rs.8,60,423/- limiting the period for 12 months prior to the inspection. Again, the appellant approached the respondent for reconsidering the subject matter, but the respondent revised the bill for Rs.17,03,371/- as issued in the first time. The appellant filed a petition before CGRF, Central Region and the Forum in its order dated 18-12-2021 limited the period of short assessment for 12 months. The appellant filed the appeal petition before the Authority. It is decided to quash the short assessment bill issued to the appellant. The respondent is directed to revise the short assessment taking 33.33% of the actual consumption to be recorded, if the metering system is perfect, instead of 38% taken by the respondent. Also, the period of assessment is limited to 12 months prior to the date of inspection instead of 24 months. The respondent shall issue the revised bill within 15 days from the date of order. The appeal petition is disposed of as such. The order of Consumer Grievance Redressal Forum, Central Region in OP No. 34/2021-22 dated 18-12-2021 is modified to this extent.

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