Overview Search Downloads Submit file Up
Category: Orders
Page 10 of 308
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 924
Orders of Kerala Electricity Ombudsman  in pdf format
P/100/2019 Sri. Jose P.A. Ernakulam


Appellant is the Managing Partner of Green Packs, Panthakkal, Karukutty, a consumer of electricity with consumer No 1155819012993 in LTIV Tariff with a connected load of 53 kW and contract demand 52 kVA. under Electrical Section, Karukutty. The service connection was effected on 3.9.2016 for industrial purpose with connected load of 30 kW. The Anti Power Theft Squad, Trissur had conducted an inspection in the premises of the appellant along with the officials of section office on 20-12-2018 and detected that the all of the CTs having ratio 100/5 A for metering was wrongly connected. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Karukutty issued a provisional short assessment bill by directing the appellant to pay Rs 4,42,311/- for the period 10/2016 to 02/2019 on 21-03-2019. Against the short assessment bill, the appellant had approached the CGRF, Ernakulam by filing a petition No. OP No. 1/2019-20. The Forum disposed of the petition vide order dated 23-11-2019 by ordering that the bill issued for Rs.4,42,311/- is genuine and legally sustainable except for the correction in the MD readings pointed out by the respondent vide submission dated 6/11/2019 which needs to be corrected. Aggrieved against this, the appellant has submitted this appeal petition before this Authority on 23-12-2019. From the conclusions arrived at as detailed above, I decide to quash the short assessment bill amounting to Rs. 4,42,311/-issued to the appellant. As the premises is with a load of three phase in nature, it is decided and directed the respondent to revise the bill by taking 31.73% as the unrecorded consumption from 10/2017 to 20-12-2018 and to issue the revised bill to the appellant within fifteen days. The appellant is allowed 12 instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. The order of CGRF, Ernakulam in OP No. 01/2019-20 dated 23-11-2019 is set aside. No order on costs.
P/103/2019 Sri. Jayaprakashan C Kannur


The appellant has availed a temporary electric connection for construction purpose from the Sreekandapuram Electrical Section having consumer number 1166477042794. After completion of the construction, the appellant has submitted application for tariff change and meter replacement on 19-03-2019 and remitted required fees. The meter replaced on 28-03-2019. On 08-06-2019, a current bill for Rs. 1965 was issued for the period from 08-04-2019 to 08-06-2019 for the consumption of 239 units under commercial tariff. Aggrieved by this, appellant approached the Section authorities with request to rectify the wrong tariff fixation and for refund of the excess amount remitted. Since this mistake has not been corrected by the KSEB, in spite of repeated requests, the appellant filed a petition before the CGRF, Kozhikode in petition no. OP 92/2019-20 requesting to award compensation for the sufferings. The CGRF disposed of the petition vide order dated 12-12-2019 that “CGRF has no power or jurisdiction to take action against the staff of the licensee, who had committed dereliction of duty or negligence. The petitioner has the liberty to approach the higher officers of the licensee in this regard. The petition is disposed accordingly.” Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority on 23-12-2019. From the analysis done and conclusions arrived at, I take the following decision.’ It is left open to the appellant to approach the authorities of licensee for compensation within a period of 15 days from the date of receipt of this order as per regulation 16 of Kerala State Electricity Regulatory Commission (Standards of Performance of Distribution Licensees) Regulations 2015, if desires so. In the above circumstances the appeal is disposed of as above. The order of CGRF in OP No. 92/2019-20 dated 12-12-2019 is upheld. Having concluded and decided as above, it is ordered accordingly. No order as to costs.
P/102/2019 Smt. Binny Mathew Kottayam


The appellant had applied to provide an electric connection for agricultural purpose in her property vide application number 2156321900177 on 04-07-2019. The Sub Engineer assessed Rs 44000/- as estimate to draw the line through two nearby property owners who issued consent. Another property owner had not issued consent to draw the line through the pathway owned by him, but the Assistant Executive Engineer, Erattupetta had decided to draw the line through the pathway only and directed the Assistant Engineer and Sub Engineer to prepare the estimate for the line through the pathway. Accordingly, the appellant was issued a demand note for Rs. 1,10,442/- on 19-09-2019. Aggrieved by this, the appellant had approached the CGRF, Kottarakkara by filing a petition in OP No. 103/2019. The Forum allowed the petition and directed the respondent to draw the line through the route as suggested by the respondent firstly, Aggrieved against the non implementation of the order by the respondent, the appellant has submitted this appeal petition before this Authority on 23-12-2019. The appellant approached the Kerala State Electricity Regulatory Commission seeking implementation of orders of CGRF, Kottarakkara and hence it is not required to issue any orders by this Authority. However, from the analysis done above and the conclusions arrived at, it is directed the respondent to look into the possibility of drawing LT Aerial Bunched Cable (ABC) through the proposed or any other convenient route without or minimising cutting trees or branches of trees and the respondent shall prepare an estimate and inform to the appellant within a period of 15 days from the date of this order. Having concluded and decided as above, it is ordered accordingly. No order on costs.

Contact Us

Charangattu Bhavan,
Building No-36/895,
Mamangalam- Anchumana Road,
Edappally- P O.Kochi 682024, KERALA,
Phone#  +91 484 2346488

Any Queries?

Send an email to

Do you Know?

Consumers should submit  petitions to CGRF first before appealing Ombudsman.

Visitors Counter