Overview Search Downloads Submit file Up
Category: Orders
Page 10 of 356
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1066
Orders of Kerala Electricity Ombudsman  in pdf format
P-080-2021-Sri. N.S. Pradeep, TVM


The supply had been disconnected on 01-10-2020 following the detection of electric shock in the premises. The petitioner intimated the fact of exorbitant bill to the Senior Officers of KSEB Ltd., but the subject was not even considered. As such, the petitioner filed a petition before the Hon’ble UPA LOKAYUKTA on 16-12-2020 and the Forum disposed the petition directing the petitioner to remit Rs.20,000/- and approach the Electricity Ombudsman. Accordingly, the petitioner remitted the amount and filed the petition before this Authority. The bimonthly bill for Rs.45,476/- dated 19-10-2020 issued to the petitioner is quashed. The respondent is directed to prepare a revised bill taking the average of the three bimonthly consumptions recorded in the meter from 19-10-2020 to 19-04-2021 and issue the revised bill after adjusting the amount remitted to the petitioner within 15 days from the date of this order. If the amount remitted is excess, that shall be adjusted in the future bills.
P-079-2021- Smt. Naseema, EKM-Order 17-03-2022


The Anti Power Theft Squad (APTS) of KSEB Ltd. inspected the premises of the appellant and found defects in the metering system, which led to the non-recording of actual consumption in the premises. The appellant was given a short assessment bill for Rs.5,57,705/- for the period from 09/2019 to 08/2021 to compensate the revenue loss. Though the appellant was ready to remit the amount in 24 monthly instalments if the instalment was granted without any interest or surcharge, the Licensee did not allow relaxation in interest or surcharge. The appellant approached the Consumer Grievance Redressal Forum (CGRF), Central Region within thirty days. The Forum vide its order dated 20-11-2021 in OP No. 31/2021-22 rejected the request. Then the appellant filed this appeal petition before this Authority. The short assessment bill for Rs.5,57,705/- for the period from 09/2019 to 08/2021 issued to the appellant is quashed. The respondent is directed to revise the short assessment bill for a period of 12 months prior to the date of inspection and issue the revised bill within 15 days from the date of order. The respondent shall issue 12 equal monthly instalments on the revised bill amount without interest and the appellant shall remit the instalment amount within the due date fixed by the respondent for each instalment. The order of CGRF, Central Region, Ernakulam in OP No.31/2021-’22 dated 20-11-2021 is set aside.
P-078-2021- Sri. Sulaiman Mundoli, Kozhikode-Order 17-03-2022


A weather proof line was drawn through the property of the appellant for providing an electric connection to Sri. Moideenkutty, brother of the appellant and the connection for domestic purpose was effected on 13-01-2009 with consumer number 23143 under Electrical Section, Beypore. There was no objection from the side of the appellant while effecting the said connection. The appellant approached Hon’ble Munsiff Court, Kozhikode, District Vydhuthi Adalath conducted by KSEB Ltd., Human Rights Commission, Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikodeand before this Authority by filing Appeal Petition on 08-12-2021 against the order of CGRF in OP No.124/2020-21 dated 26-03-2021. The Appeal Petition filed by the appellant is rejected and stand disposed of as such.

Contact Us

D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

Any Queries?

Send an email to

Do you Know?

Consumers should submit  petitions to CGRF first before appealing Ombudsman.

Visitors Counter