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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1177
Orders of Kerala Electricity Ombudsman  in pdf format
P-1004-2023 - Sri. Kuriakose. T. Kuriakose


From the analysis done and the conclusion arrived which are detailed above, the following decisions are arrived. 1. The short assessed amount due to the damage of R phase of CT for a period of 1 year and 230 days is payable by the appellant. 2. The short assessed amount arrived due to wrong application of CT multiplication factor is limited to 24 months. 3. The licensee may revise the short assessment demand accordingly. 4. The Order of CGRF is modified accordingly. 5. The licensee may identify that officials who is responsible for these mistakes and take necessary action accordingly and also device a mechanism to ensure that these mistakes are not repeated in future. 6. No order of cost.
P-003-2023-Smt. Ushakumari, Kollam-Order 27-02-23


The new erected posts are to be shifted or height of the posts are to be increased without destructing the vehicle movements by meeting the expenses by the Licensee.
P-001-2023- Smt. Ciji Jiji, Mannarkkad, Palakkad-Order 17-02-23


The appellant availed connection on 24-04-2019 with the connected load is 98.437 kW and the contract demand is 80 kVA under the tariff LT 7C. The connection was disconnected on 15-04-2021 due to the default in payment and the notice is served for dismantling. The consumer approached to the Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode and CGRF (NR) issued order dated 02-12-2022, stating that the respondent can realize the outstanding from the petitioner including the fixed charges after disconnection up to 180 days from the date of disconnection and also respondent is directed to give instalments for the arrear payments as per the request of the appellant. The appellant filed appeal petition before this Authority and following decision is taken: 1. The appellant is liable to pay the arrear outstanding including the fixed charge after disconnection up to 180 days from the date of disconnection. 2. The Licensee shall give instalment facility at least 12 monthly instalments for paying the outstanding amount. 3. The request of the appellant for utilizing the existing transformer for the future connection to the new theatre may please be considered favourably by the Licensee. 4. The Licensee shall not charge surcharge during the lockdown and the period of which concession is offered.

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