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Grievance Redressal Path
Consumer Journey
Section Office
Immediate
Internal Grievance Cell
15-30 Days
Petition in Form-A.
45 Days Max
Appeal in Form-B.
Final Appeal
Appeals to the Ombudsman must be filed within 30 days of the CGRF order.
Shri A. Chandrakumaran Nair
Electricity OmbudsmanGovt of Kerala
Dedicated to the redressal of grievances for electricity consumers.
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