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P/053/2019 - Sri. Damodaran, Malappuram
The appellant is a domestic consumer having consumer number 19309 under Electrical Section, Kolathur, Malappuram District. The grievance of the appellant relates to voltage fluctuations at his premises and he filed complaints before the authorities of the KSEBL regarding the voltage variation which resulted damage of the electrical appliances used daily. The appellant approached the Regulatory Commission with a complaint and the appellant was informed by the Commission that the connected load in the premises is high and hence to avail three phase supply or to limit load within 5000 Watts or to shift the line to the transformer situated 150 metre away. Accordingly the appellant reduced the connected load to 5 kW. The appellant again filed petition before Consumer Grievance Redressal Forum, Kozhikode stating the low voltage problem in his premises. The Forum has concluded that the fluctuations in voltage are resulted from the internal issues in the appellant's premises. The appellant was advised by the CGRF to provide capacitor to the motor and to renew the house wiring as it was old. The appellant had already renewed the wiring and provided ELCB as directed. Still aggrieved by the voltage variations at his premises, the appellant has submitted this appeal petition before this Authority. From the findings and conclusions arrived at as detailed above, I decide as follows. The respondent shall rearrange the Low Tension line in the said area efficiently so as to get a further improvement of voltage. This shall be done within a period of 30 days from the date of this order. At the same time the appellant has to check whether the electrical equipments connected in the premises create any voltage variation. The Appeal Petition filed by the appellant is allowed and stands disposed of as such. The order of CGRF in OP No. 162/2018-19 dated 09-05-2019 is set aside. Having concluded and decided as above it is ordered accordingly. No order on costs.

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Created 2019-10-03 06:06:57

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