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 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 P/030/2016 Sri Rajeevan K.P. Kozhikode 
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| The service connection with consumer No. 16693, under Electrical Section, Kuttiadi registered in favour of Sri Rajeevan K.P., the appellant. The service was effected on 29-05-2015 under domestic tariff (LT-1A) with a connected load of 4180 Watts. While being so, the appellant was aggrieved with the exorbitant bill issued for consumption for a period of 36 days from 29-05-2015 to 03-07-2015 for an amount of Rs. 1,450.00. It is alleged that the respondent has not conducted any inspection but directed to remit the amount for the time being. Accordingly the appellant remitted the bill amount. Thereafter the appellant was served with a subsequent bill no. 659251 dated 04-09-2015 for an amount of Rs. 10,768.00 for the period from 03-07-2015 to 04-09-2015. The appellant had submitted a written representation before the respondent with a request to get the electric meter to be tested by the Electrical Inspectorate and to set aside the above said bill. Thereupon, on 14-09-2015 the respondent inspected the site and the said electrical meter and connected apparatus were taken in to custody as per the site mahazar dated 14-09-2015 prepared at the site. On 17-09-2015, the appellant was issued with a notice intimating him that his average consumption was being fixed as 484 units and with a direction to pay Rs. 2,459.00 and accordingly the appellant remitted Rs, 2,509.00, including surcharge on 28-09-2015. Thereafter, vide notice No. B.B/Meter Complaint/2015-2016/468, dated 18-01-2016, the appellant was directed to pay Rs. 8,309.00 after deducting the amount of Rs. 2,477.00 which was already being paid as per the ad hoc bill, out of the total amount as per the bill dated 04-09-2015, before 02-02-2016. Being aggrieved, the appellant lodged complaint before the CGRF, Kozhikode on 1-2-2016. It was requested to waive off the excess charges levied in the bill of Rs. 10,768.00 and to avoid disconnection of power supply. The CGRF had dismissed the petition on the ground that the bill issued by the respondent is in order and the petition is devoid of any merits. Aggrieved by this, the appellant has submitted this appeal petition before this Authority on 03-05-2016. In view of the above discussions, there is no justification for issuing such a huge bill to the appellant even without analyzing or finding out the exact reason for the excess consumption. Hence the disputed bill is hereby quashed. The respondent is directed to issue revised bill based on average consumption of the three billing cycles after the period of disputed bill and the excess amount, if any, remitted by the appellant shall be adjusted in the future bills. The order of CGRF is set aside. The appeal petition is allowed. No order as to costs. |
| P/042/2016 Sri. John Vilangadan Kochi 24.
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| The appellant, Sri John Vilangadan, is a commercial consumer with consumer No. 26286 under Electrical Section, Palarivattom, who is aggrieved by the exorbitant electricity bill issued to him on 16-03-2016 for an amount of Rs. 69,475.00. So, the appellant approached the Assistant Engineer with a complaint on 30-03-2016 regarding the excess reading of the meter and the impugned bill. Accordingly, the respondent verified the correctness of the meter by installing a Check meter in the premises of the appellant. During verification, no variations or discrepancies were noticed in the existing meter. Hence the respondent directed the appellant to remit the bill amount. Being aggrieved, the appellant filed a petition before the CGRF, Ernakulam and the Forum disposed of the petition vide order no. CGRF‐CR/Comp.06/2016-17/100 dated 02-06-2016 with a finding that the bill dated 06-03-2016 issued to the appellant is in order. Against the decision of the Forum, the appellant has filed the Appeal petition before this Authority. In view of the above discussions, there is no justification for issuing such a huge bill to the appellant even without analyzing or finding out the exact reason for the excess consumption. Hence the disputed bill is hereby quashed. The respondent is directed to issue revised bill based on average consumption for the period preceding the date of the bill challenged before this Authority. The order of CGRF is set aside. The appeal petition is allowed. No order as to costs. |
| P/043/2016 Smt. Anita Poulose, Ernakulam.
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| The appellant, Smt. Anita Poulose, had purchased a property with a service connection having consumer No. 4661 under Electrical Section, Parakkadavu. The above mentioned service connection was registered in favour of one Mr. Sreekumar. O., Edappally, Moozhikulam, Kurumassery P.O. The appellant and her husband are the present occupants of the property and were paying electricity charges up to 09/2014. Since the appellant failed to remit the electricity charges for the month of 11/2014 the respondent disconnected the supply on 18-12-2014 and later dismantled on 17-04-2015. The appellant alleged that the service connection was disconnected and later dismantled by the respondent without any notice. Hence the appellant requested for restoration of supply, but the respondent denied the request and directed to take a new service connection. Aggrieved against the non restoration of supply, the appellant filed a petition before the CGRF which was disposed in favour of respondent. Not satisfied with the decision of CGRF, the appellant has filed the appeal petition If the appellant desires to have a service connection to her premises she can apply for the same as a fresh applicant after complying with the formalities required. If the appellant is making such an application then the respondent is directed to issue a new service connection to the appellant after observing the formalities without any delay. The order of CGRF-CR/Comp/7/2016-17/101 dated 02-06-2016 is upheld. No order as to costs. |