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| Category: Orders | ||
 Orders |
Files: 1327 | |
| Orders of Kerala Electricity Ombudsman in pdf format |
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 P/008/2016 Sri Alfred David, Chalakkudy - 680683 
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| The appellant is a consumer and is having 7 single phase service connections with Consumer Nos. 30720, 30721, 30722, 30723, 30724, 30725 and 30726, under Electrical Section, Chalakkudy. Each connection has a connected load of 990 watts and the tariff allotted was domestic LT‐I A. The tariff was changed from LT I A to LT VII A ‐ commercial, on the basis of an inspection conducted by the APTS in the premises on 25-04-2015. During the inspection it is found that the premise is being used as lodging purpose for the labourers, which comes under commercial category. Against the tariff change from domestic to commercial category and the issuance of short assessment bill, the appellant filed a petition before the Assistant Engineer, Electrical Section, Chalakkudy who afforded an opportunity to hear the appellant and thereafter issued final bills confirming the provisional bills. Against the above decision, the appellant filed a petition before the CGRF, Ernakulum, requesting for restoration of tariff back to LT I A category. But the Forum dismissed the petition holding that “the Forum has no jurisdiction in the subject matter”. Not satisfied with the decision of the Forum the appellant filed this Appeal Petition. It is evident that though the appellant availed separate service connection to the line room, failed to establish that each room is provided with separate kitchen or similar amenities necessary for a residential building. Hence the change of category of tariff from domestic to commercial is found in order. The appeal is admitted to the extent ordered above. The order of CGRF in OP No. 109/2015-16 dated 16-02-2016 is set aside. No order as to costs. |
| P/10/2016 Smt. Satiamma, Kollam
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| The appellant is a consumer under Electrical Section, Kottarakkara West with consumer number No. 16336. The appellant alleged that the respondent had shifted the electric post situated away from her premises and erected an old wooden post in her premises. Due to the shifting of post and the overhead line drawn for giving service connection to Smt. Bhavani is passing through the balcony of appellant’s residential building without maintaining statutory clearance. Since the situation is very unsafe, she apprehended that at any time it may endanger to the appellant and also to the general public. Though she filed several complaints to remove the OH line from her property the respondent has not taken any action in this regard. Aggrieved against the inaction of the respondent, the appellant approached the CGRF (South), Kottarakkara with a complaint. But the Forum disposed of the complaint vide order in OP No. 1620/2015 dated 27-01-2016 holding that the difficulties of the complainant can be solved by replacing the wooden post with a concrete post and to rearrange the cross arm for obtaining line clearance and issued the following directions: (1) The respondent shall arrange the work with immediate effect to solve the issue. (2) A letter shall be given to the petitioner informing about the future inconvenience/accident happens due to the OH line & electric post. Not satisfied with the above direction, the appellant has filed this appeal petition before this Authority with a plea to shift the post No Ek149/2 to the south of the road. There is no justification in keeping such a non standard overhead line which is found very unsafe to human beings. Hence the respondent is directed to take immediate steps to remove the line passing through the balcony of the appellant's residential building and to replace the same only after following the statutory clearance as per rules. Appeal is allowed and order of CGRF in OP No. 1620/2015 is modified. No order as to costs. |
| P/004/2016 Sri Rajesh P.V., Kannur - 670006
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| The Appellant is a domestic consumer with consumer No.19918, under Electrical Section, Chovva, Kannur having a connected load of 8730 Watts. The spot bill for the month of April 2015 amounting to Rs. 6,738.00 was issued to the appellant for 136 days (1323 units). The previous bill for an average consumption of 240 units was issued on 09-02-2015. The appellant alleged that due to the delay on the part of Meter Reader in taking the meter reading timely has resulted in the issuance of the excess bill. The appellant had submitted a petition before the Assistant Engineer, Electrical Section, Chovva on 22‐04-2015. The appellant was not satisfied with the reply given by the respondent. Aggrieved against this, the appellant submitted a petition before the Consumer Grievance Redressal Forum, Kozhikode which was dismissed vide order No. 24/2015‐16 dated 04-11-2015. Still aggrieved by the said order, the appellant has filed this appeal petition. Since the respondent failed to follow the Sub regulation of Regulation 110 and 111 of Supply Code, 2014, the invoice issued for an amount of Rs. 6,738.00 cannot be sustained and hence quashed. The respondent is directed to revise the invoice as per Regulation 130 of Supply Code, 2014. Appeal is admitted and the order of CGRF in OP 24/2015-16 dated 04-11-2015 is set aside. No order as to costs. |