| The petitioner is the consumer of the licensee under Electrical Section, Kallara with Consumer No. 1145575013774. A LT single phase overhead line has been drawn by the licensee across her property for giving service connection to the neighbour without the consent. The appellant is having 16 cents of land. There is a pathway to the neighbour and the line was drawn during 1982 with wooden post and service connection was given to the neighbour. During 2004, the appellant also availed connection from the line. The appellant visited Dubai to live with her husband during 2012 and 2016 around three months. During this time the line drawn through the pathway has been shifted to the backside of the land of the appellant in the land of neighbour. This is crossing the property of the appellant. The appellant approached CGRF as she was not getting the line removed from that position. The line is disconnected and the same is to be dismantled. The CGRF vide their order dated 06-01-2023 ordered that the appellant has to approach the ADM for the final order. Aggrieved by the order of CGRF, the appellant filed this petition to this Authority.
In view of the analysis and findings the following decisions were taken.
1) The licensee has to disconnect and dismantle the service line which is drawn over the property of the appellant at the cost of the licensee.
2) The licensee has to ensure that the corresponding respondents are attending the hearing and disciplinary action is to be taken against those who are not attending the hearing or any other proceedings of the Kerala State Electricity Ombudsman as per requirement
3) No order on cost.
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P-1004-2023 - Sri. Kuriakose. T. Kuriakose 
