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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
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P/030/2023- Shri.Suresh George Thomas

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The appellant, Sri. Suresh George Thomas is the consumer of Electrical Section, Kaloor, Kochi. Close relative of the appellant is a critical patient using life supporting equipments consists of Oxygen concentrator, Suction machine, Air bed, etc. As per the Govt. of Kerala order, KSEB was extending the free electricity for the life supporting equipments. The appellant has applied for the free electricity and he was getting the same since 12/2021 onwards. Consumer installed solar panel of capacity 3.44 kw and connected to the Grid on 13/06/2022. The relief was given up to the bill of month 08/2022. For the bill of Sept. 2022 onwards the concession of free electricity has not been given to the consumer. The solar generation is higher than the consumption, and hence the monthly bill is only for the meter rent and excess energy supplied to the grid is accounted as the banking energy. The appellant approached the officers of the licensee but no decision was taken. Then filed petition to CGRF and CGRF issued order dtd. 05/12/2022 stating that the licensee has to take decision within two months. The licensee has not taken any decision in spite of repeated reminders and then the petition is filed to this office.
P/038/2023- Shri. John P.C.

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The appellant P.C. John is the resident of Mananthawady, Wayanad who is a farmer cultivating various crops. The appellant has applied for an agricultural connection on 10/11/2022 to the Electrical section, Mananthawady of the licensee. The purpose of the connection is to pump water from the river to the property owned by him. The appellant had produced the NOC from the Municipal office, but the NOC was a conditional one which states that the approval of the Irrigation department also is to be obtained. The allegation is that there was a considerable delay in inspecting the premises and also giving connection The inspection was carried out on 11/05/2023 and the demand note raised on 12/05/2023 and connection was effected on 15/05/2023. The appellant filed petition to the CGRF and CGRF issued order dated 30/06/2023. Aggrieved by the decision of CGRF this appeal petition was filed to this authority.
P-1004-2023 - Sri. Kuriakose. T. Kuriakose

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From the analysis done and the conclusion arrived which are detailed above, the following decisions are arrived. 1. The short assessed amount due to the damage of R phase of CT for a period of 1 year and 230 days is payable by the appellant. 2. The short assessed amount arrived due to wrong application of CT multiplication factor is limited to 24 months. 3. The licensee may revise the short assessment demand accordingly. 4. The Order of CGRF is modified accordingly. 5. The licensee may identify that officials who is responsible for these mistakes and take necessary action accordingly and also device a mechanism to ensure that these mistakes are not repeated in future. 6. No order of cost.