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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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Dispute regarding true average bimonthly energy consumption of the consumer during the meter faulty period - request to set aside the impugned reassessment bill – P/316/2012 – C. OmanaAmma,Tvm.

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The faulty meter was not replaced by the respondent for 20 months. The reassessment of the consumer, as per the true average energy consumption has not been done timely, after getting subsequent meter readings on replacing the faulty meter. The reassessment was done based on an audit report after two years of replacing the faulty meter. The consumer has opted for a settlement and ordered accordingly.
Meter faulty – reassessment bill issued as per subsequent readings obtained after changing the meter – P/314/2012 – Varkey Mathew, Perumbavoor.

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The audit party observed that the power meter was faulty and after the replacement of meter the consumption was found increased and hence needs reassessment of the previous bills. The Board has not taken meter reading for a long period, citing the reason as door locked condition and after that as meter faulty. It is held that the Board has failed in replacing the faulty meter in a reasonable time as per the provision in Supply Code and reassessing the consumer, after replacement of faulty meter after a period of 5 years is not fair.
Tariff fixation of Amusement Park – whether Amusement park will fall under commercial or industrial tariff – P/315/2012 – Simon K Francis (Dream World), Chalakkudy.

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The complainant’s establishment is an Amusement Park and KSEB is charging commercial tariff for electric supply to the consumer. The consumer argues that his establishment comes under industrial category and hence eligible for tariff under HT 1 industrial. The consumer had made representation requesting change of tariff from HT- IV commercial to HT- I industrial. It is held that the consumer belongs to commercial category and accordingly deserves a commercial tariff.
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