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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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Minimum Guarantee charges collected from the consumer after conversion of LT connection to HT – P/274/2012 – M.M. Poulose, Angamaly, Ernakulam.

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The KSEB is collecting the MG charge from the consumer in addition to his normal HT bill. The consumer has raised dispute on collecting MG charges for the LT service after its conversion to HT and dismantling of the existing LT connection. It is held that the MG payment has to be continued, whether the said line is dismantled or not, till the consumer completes payments for the guaranteed 7 years. It is decided that, the cost of the taken back materials (less the cost of dismantling work), should be should be given in favour of consumer and if it is more than the MG amount payable by the consumer, the MG liability shall be dispensed with and if there is liability outstanding, even after the adjustment, it shall be payable by the consumer.
Meter fault detected during the inspection – issuance of short assessment bill – P/272/2012 – Abdul Nazar P.I., Kakkanad, Ernakulam.

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The APTS inpection revealed that one of the metering CTs was not working and the other two CTS were also not measuring the consumption correctly. The test conducted with a standard test meter “ACCUCHECK” showed that the error of the meter was 89% of the actual energy consumed. The case settled with the consent of the consumer, by agreeing to assess him for 89% energy loss for the last one year and hence ordered to revise the short assessment bill accordingly.
Increase in the connected load and tariff change – P/297/2012 – C.B.Padmakumar, Palluruthy, Kochi.

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The consumer’s energy consumption has increased due to change of his business from STD booth, to that of running an ice cream cum cool drinks shop. The board has changed the tariff of the consumer from LT VIIB to LTVIIA and the subsequent bills were issued under LT VIIA tariff. The consumer contests this stating that neither a site mahazar was prepared nor a notice was issued to the party convincing him the existence of any additional load in his premise. The action of KSEB in changing the tariff is found not in order and hence the case decided in favour of the consumer.
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KERALA ELECTRICITY OMBUDSMAN
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