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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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Failure to sanction additional load in the premises of the consumer by the respondent - detection of UAL and issuance of penal bill – P/247/2011 – V.D. Vinod, Ernakulam.

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The consumer had applied for addition load in his premises after remitting required fees. There was delay in sanctioning the additional load. Meanwhile APTS conducted inspection and penalized the consumer for availing unauthorised load. Another grievance is that the consumer had applied for TOD tariff after remitting the required fees and the respondent has not raised the bills accordingly from next month onwards. Since the consumer also filed petition before the Hon. High Court for decision on the same issues of reliefs sought from here, it is held that the case is not maintainable before this Forum.
Low voltage problem and failure to comply the decision taken in Vydyuthi Adalath regarding the installation of T’rfr at a location. –P/241/2011 – PrakashV.N., Perumbavoor.

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The appellant alleges that the respondent is reluctant to comply the decisions taken in the Adalath and deviating from the assurance given for installing a transformer. The present Peak voltages at the load end (LT side) as reported by the AEE is found to be less than the permissible limits prescribed by the Rules. Held that the voltage improvement works proposed and approved by the KSEB earlier is found reasonable and the respondent shall execute the same work on priority.
Excess MD charges collected from the consumer – eligible to get refund as per tariff order – P/240/2011 – Reji Varghese, Saj Flights, Thiruvanathapuram.

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As per tariff order dated 27/11/2007, the demand charges of a HT consumer can be raised only for 75% of the agreed contract demand or the recorded Maximum Demand, whichever is higher. The contract demand of the consumer has been reduced w.e.f. 1/2/2008 as per CGRF’s order and hence consumer demands for the refund at least from that date. Held that the case filed before the Hon. High Court is not a bar for releasing the excess MD collected from the consumer during the period from 2/08 to 12/09, since the dispute before High Court pertains to the period of 11/05 to 2/08 only and KSEB does not have case against the requested period.

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