KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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Files:
 P-050-2022- Smt. Shabna Vikas, Kozhikode - Order 26-9-22 
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| The appellant planned for an expansion of the unit and hence, applied for HT service connection with all documents with contract demand of 200 kVA on 02-03-2020. Appellant asked two months’ time for completing their HT power connection works. The Licensee responded only on 05-06-2021 after 9 months. Agreement was executed only on 22-11-2021. HT connection is effected only on 14-06-2022 by the Licensee. The appellant was constantly charged with huge amount under the head “other charges”. The appellant filed petition to CGRF and after hearing the case, CGRF(NR) issued order dated 30-05-2022 directing the respondent to effect the HT connection within one week after the appellant clearing the outstanding dues. The HT service connection was connected on 14-06-2022. Aggrieved by the decision of CGRF(N), the appellant filed the appeal petition to this Authority and decision is taken as follows: 1) The Licensee is required to examine and assess the quantum of delay as per the provision happened from the side of the Licensee or from the Officers of the Licensee and ascertain the compensation applicable to the appellant and shall be settled within a period of two months from the date of this order. 2) Licensee may enquire and to fix the responsibility of such delays and also device a mechanism to ensure that the officials of the Licensee shall complied by the Regulations. |
| P-049-2022-Sri. N.A. Hassan, EKM - Order 19-9-22
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| Sub Engineer along with the APTS, Ernakulam inspected the installation and found that the Multiplication Factor applied was 20 instead of 40 as the CT ratio used is 200/5. A short assessment bill for Rs.34,58,083/- was issued to the appellant and then corrected to Rs.34,64,763.32. This was for a period from February 2018 to February 2022. Based on the complaint of appellant, a hearing was conducted on 01-04-2022 and the short assessment bill was corrected to Rs.33,69,704/- and given time only up to 18-04-2022 instead of 30 days, which he was eligible as per Regulation. The appellant filed petition to CGRF and the CGRF ordered vide OP No. 07/2022-23 dated 28-05-2022 that the appellant is bound to pay the short assessment bill issued by the Licensee. The appellant filed the appeal petition before this Authority and following decision is taken. (1) The appellant is liable to pay the short assessment bill amount. (2) The respondent shall grant 30 numbers of monthly instalments without interest to pay the short assessment bill by the appellant to the Licensee. (3) The order of CGRF, Central Region in OP No.07/2022-23 dated 28-05-2022 is modified to this extent. (4) The Licensee has to device a proper system to avoid such type of errors/mistakes/oversights in recording the consumption to avoid heavy burden on the consumers. |
| P-048-2022-Sri. K.S. Rajeev, Advocate, Kollam - Order 16-9-22
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| The appellant has remitted Rs.58,656/- as the cost of drawing the line including 4 electric posts. These posts are installed in his property. The line works have been executed in the expense of the appellant. The electric line was passing over the jackfruit saplings. On realizing the danger of this Over Head line, requested Assistant Engineer to shift the line. The lines were shifted to another pumphouse utilizing only one post. The three electric posts, which were installed became redundant. Appellant requested Licensee to hand over these posts or reimburse the cost to him and this is not agreed to. The appellant approached CGRF and the Forum ordered vide OP No. 01/2022 dated 24-05-2022 that the complaint is devoid of merits and disposed. Aggrieved by the decision of the Forum, the appellant approached this Authority and following decisions are taken: (5) The depreciated cost of the posts is to be assessed and the estimate is to be revised as per Clause 83 (3) of Kerala Electricity Supply Code 2014 and the amount, if any, is there to be refunded to the appellant. (6) The order of CGRF, Southern Region, Kottarakkara in OP No. 01/2022 dated 24-05-2022 is set aside. |
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