KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
![]() |
![]() |
![]() |
![]() |
Category: Orders | ||
![]() |
Files: 1265 | |
Orders of Kerala Electricity Ombudsman in pdf format |
![]() ![]() |
|
The appellant received a short-assessment bill for Rs.59,198/- from the Licensee stating that the energy consumption in the premises was reassessed for 2336 units in the defective period of the meter. Since the appellant had remitted another short-assessment bill for 1376 units. The appellant approached the Licensee and later filed a petition before the CGRF and the Forum dismissed the petition. The appellant filed this appeal petition before this Authority. It is decided to quash the short-assessment bill for Rs.59,198/-. The respondent shall reassess the period from 03-04-2019 to 27-12-2019, taking the bimonthly average consumption as 2336 units and issue the bill accordingly. The period from 04-02-2019 to 03-04-2019 shall be exempted from the preparation of short-assessment bill and the recorded energy consumption shall not be taken for reassessing the energy consumption since the consumption is under dispute. The Appeal Petition filed by the appellant is allowed to this extent and the order dated 30-06-2021 in OP No.04/2021-22 of CGRF, Central Region is modified as above. |
![]() ![]() |
|
The Anti-Power Theft Squad (APTS) of KSEB Ltd., Vazhothope unit conducted an inspection in the premises on 15-04-2021 and detected that voltage in ‘B’ phase of the energy meter is missing and hence, 38.61% of the energy consumption is not recorded in the meter. As such, a short-assessment bill for Rs.3,72,038/- was prepared for the period from 15-10-2019 to 15-04-2021 and issued to the appellant for remittance. The appellant approached the CGRF, Central Region for exemption from the remittance of the bill amount and the Forum dismissed the petition and advised the appellant to approach the Licensee for availing instalment facility. The appellant filed this appeal petition before this Authority. The short-assessment bill issued to the appellant for Rs.3,72,038/- is quashed. Since the error of the energy meter @ 38.61% is the value received at the time of testing the meter for a specific load and hence, the reassessment based on the test result for a long period is not proper. The major load in the premises is three-phase in nature. I decide to take lost energy @33.33% of the actual consumption in the premises. Also, the consumption in the premises is not consistent. Also, I decide to limit the period of short-assessment as 12 months prior to the inspection. The respondent is directed to reassess the consumption for 12 months prior to the date of rectification of defect in the metering system taking lost energy as 1/3rd of the consumption to be recorded in a good meter. The respondent shall issue the revised short-assessment bill within 15 days from the date of order. The appellant is allowed instalments for the reassessed amount without interest, as per rules. The Appeal Petition filed by the appellant is found having some merits and allowed to this extent ordered. The order of CGRF, Central Region in OP No.09/2020-21 dated 23-07-2021 is set aside. |
![]() ![]() |
|
The Anti-Power Theft Squad (APTS) of KSEB Ltd., Vazhathope unit conducted an inspection in the premises on 03-12-2020 and detected that connection of the ‘R’ phase CT terminals to the energy meter was incorrect and hence, 13.5% of the actual energy consumption is not recorded in the meter. As such, a short-assessment bill for Rs.1,05,934/- was prepared for the period from 24-03-2019 to 07-12-2020 and issued to the appellant for remittance. The appellant approached the CGRF, Central Region for exemption from the remittance of the bill amount and the Forum dismissed the petition due to lack of merit. Decided to quash the short-assessment bill for Rs.1,05,934/- issued to the appellant. The respondent is directed to issue the short-assessment bill for the period from 12/2019 to 11/2020 taking the average of the zone-wise recorded consumption from 12/2018 to 02/2019 within 15 days from the date of order. If the short-assessed amount newly arrived at is less than the total bill amount already paid during the revised period for 12 months, the difference in amount shall not be refunded to the appellant. The order of CGRF, Central Region in OP No.76/2020-21 dated 30-03-2021 is set aside. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
![]() | Today | 1521 |
![]() | All | 5044719 |
P/047/2024, The Headmaster, Govt.U.P.School, Nadutheri, Pathanapuram |
03-09-2024 |
P/044/2024, The Secretary, Skyline Oasis Villa Owners Association |
03-09-2024 |
P/043/2024, Shri.Sarathchandran.M.S |
03-09-2024 |
P/041/2024, Shri.Jose.P.J |
03-09-2024 |
P/037/2024, Shri.Louis George |
03-09-2024 |
P/36/2024, Shri. Gopakumar.R |
03-09-2024 |
P/35/2024. Shri. K.N.Vijayan |
03-09-2024 |
P/034/2024, Shri. P.A.Paulose |
03-09-2024 |
P/033/2024 Shri.Joe Francis |
03-09-2024 |
P/032/2024, Sri.Naushad. A.R |
03-09-2024 |