KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1265 | |
Orders of Kerala Electricity Ombudsman in pdf format |
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The appellant Sri. Renjith is a consumer of the licensee under the electrical section, Kambalakkad and power connection was availed on 30/11/1993. The appellant has installed an on-grid solar plant of 3 kwp capacity under MNRE subsidy scheme. The licensee has enlisted few agencies for the supply, installation and commissioning of solar plants under the Soura scheme. The licensee has executed agreement with these agencies with a clause of defect liability period for 5 years and during this period the contractor has to repair/replace solar plant items at their cost. The appellant has selected one of the agency named M/s Kondaas Automation pvt. Ltd. and executed solar plant of capacity 3 kW on 10/05/2022. The solar plant was not giving the required output. As per the advice of the contract agency the appellant requested the licensee to of change the line. On inspection the officials of the licensee noticed very high voltage surge in the line and the frequency of the plant was changed. Then the production from the solar plant was increased and voltage also has increased to 279v and appellant was forced to switch off the plant. The increase in voltage of the solar plant has damaged the stabilizer. The damage would have happened due to wrongly setting the voltage. The main complaint of the appellant to the CGRF was also regarding the voltage problems and no other grievance were raised as per the order of CGRF. In the appeal petition also, no other prayer which was not made with CGRF could be entertained. The respondent has taken initiative and the voltage problem is resolved and the solar plants are working well. |
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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