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Category: Orders
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Orders Files: 1245
Orders of Kerala Electricity Ombudsman  in pdf format
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Excess amount collected than the actual expenditure incurred by KSEB to provide supply to the consumer - P/207/2011- Abraham Joseph , Thiruvanathapuram.

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The consumer has applied for new electric connections to his Flat B’ldg and remitted the amount estimated under OYEC scheme. Even though he had remitted the amount demanded by KSEB, no special devices like Ring Main Unit or Add-on- Module were installed in the line of supply. Since the new device was not installed the consumer had requested to refund the excess amount collected from him.Dispute.
Electricity dues of previous owner – eligibility for getting new electric connection in the same premises – P222/2011 - V.S. Jeevakumar, Angamaly, Ernakulam.

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The applicant, the auction purchaser of the property from KFC, applied for fresh electric connection for starting a new industry in the same industrial plot. The KSEB objected it as the existing premise was having electricity arrears of the previous owner and the applicant was asked to clear the dues first, as the pre-condition to get the new electric connection.
High connected load fixed by the KSEB- request to refund the excess amount paid towards the fixed charges –P/225/2011 – R. Vijaychandran Nair, Alappuzha.

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The consumer was running a medical shop which has an electric connection under commercial tariff. The shop was closed and the consumer was remitting the fixed charges in every bi-month for the last one year. He realized that the remittance of fixed charges are at a high rate due to the high connected load of his shop. The connected load was reduced as per his request and monthly fixed charges were reduced accordingly. The consumer has requested the refund of the excess fixed charges remitted with retrospective effect.

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
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