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Orders of Kerala Electricity Ombudsman  in pdf format
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P/074/2017 Sri. D. Prabhakaran Pillai, Thiruvananthapuram.

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The appellant is a domestic consumer having consumer number 11779 under Electrical Section, Vattiyoorkavu, Thiruvananthapuram. An electric line was drawn through his property which was effected to give service connection to his neighbour during the month of May 2016, without the consent of appellant. The appellant had submitted an application in Section office for shifting the electric line from his property. An estimate was prepared for shifting the line, but the appellant is not willing to bear the expenditure. Being aggrieved, he filed petition before the CGRF, Kottarakkara in OP No. 305/2016 and not satisfied by its decision dated 14-03-2017 directing the appellant to remit the required shifting charge, the appellant has filed the appeal petition. From the analysis done and conclusions arrived at, I take the following decision. In view of the above legal and factual position the respondent shall prepare a revised estimate for labour charges for shifting the service wire to the route proposed and the appellant shall remit the amount on receiving the demand notice. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having merits and is allowed to the extent it is ordered.
P/081/2017 Smt. K. Hassena Malappuram

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The appellant is an industrial consumer with consumer No. 3514 under Electrical Section, Edavanna having a connected load of 24 kW. The Audit team of Regional Audit Officer, Manjeri conducted an inspection during the month of November 2015 and found that the consumer was issued with undercharged bills from 10/2013 to 08/2015. Accordingly the appellant was issued with a short assessment bill amounting to Rs. 45,133/- (Rupees forty five thousand one hundred and thirty three only). Aggrieved by this, the appellant had approached the Hon’ble CGRF (NR) by filing a petition in OP No. 08/2016-17. The Forum quashed the short assessment bill for Rs. 45,133/- and directed the respondent to issue short assessment bill in compliance with Regulation 134 of KESC 2014 for ToD energy charges, demand charges, electricity duty and meter rent as per the readings recorded in the office register. The respondent had filed a review petition before the CGRF requesting to review the order dated 30-06-2016 issued in OP No. 08/2016-17. It is submitted by the respondent that the Forum erred and failed to see the power factor incentive/disincentive has been introduced by the licensee from 01-09-2013 based on the order of the Regulatory Commission published in Kerala Gazette dated 9th September 2013 and it is constructive notice and hence a separate notice is not mandatory. The Forum allowed the review petition vide order dated 31-03-2017 in review petition no. 08/2016-17. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the conclusions arrived at as detailed above, I decide to quash the short assessment bill amounting to Rs. 45,133/- issued to the appellant. The respondent is directed to revise the short assessment bill by deducting the incentive/disincentive from the calculation statement and issue the revised bill to the consumer within fifteen days. No interest is payable by the consumer up to the due date of the revised bill as ordered now. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the consumer is allowed as ordered and stands disposed of as such. The order of CGRF, Kozhikode in OP No. 08/2016-17 dated 30-06-2016 is upheld and the order of CGRF in Review Petition 08/2016-17 in OP No. 08/2016-17 dated 31-03-2017 is set aside. No order on costs.
P/082/2017 Sri. Abdul Shukkur P.V. Malappuram

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The appellant is an industrial consumer with consumer No. 7298 under Electrical Section, Edavanna having a connected load of 31 kW. The Audit team of Regional Audit Officer, Manjeri conducted an inspection during the month of November 2015 and found that the consumer was issued with undercharged bills from 10/2013 to 08/2015. Accordingly the appellant was issued with a short assessment bill amounting to Rs. 30,681/- (Rupees thirty thousand six hundred and eighty one only). Aggrieved by this, the appellant had approached the Hon’ble CGRF (NR) by filing a petition in OP No. 186/2015-16. The Forum quashed the short assessment bill for Rs. 30,681/- and directed the respondent to issue short assessment bill in compliance with Regulation 134 of KESC 2014 for ToD energy charges, demand charges, electricity duty and meter rent as per the readings recorded in the office register. The respondent had filed a review petition before the CGRF requesting to review the order dated 30-06-2016 issued in OP No. 186/2015-16. It is submitted by the respondent that the Forum erred and failed to see the power factor incentive/disincentive has been introduced by the licensee from 01-09-2013 based on the order of the Regulatory Commission published in Kerala Gazette dated 9th September 2013 and it is constructive notice and hence a separate notice is not mandatory. The Forum allowed the review petition vide order dated 31-03-2017 in review petition no. 03/2016-17. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the conclusions arrived at as detailed above, I decide to quash the short assessment bill amounting to Rs. 30,681/- issued to the appellant. The respondent is directed to revise the short assessment bill by deducting the incentive/disincentive from the calculation statement and issue the revised bill to the consumer within fifteen days. No interest is payable by the consumer up to the due date of the revised bill as ordered now. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the consumer is allowed as ordered and stands disposed of as such. The order of CGRF, Kozhikode in OP No. 186/2015-16 dated 30-06-2016 is upheld and the order of CGRF in Review Petition 03/2016-17 in OP No. 186/2015-16 dated 31-03-2017 is set aside. No order on costs.

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