KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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Files:
 P-1004-2023 - Sri. Kuriakose. T. Kuriakose 
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| From the analysis done and the conclusion arrived which are detailed above, the following decisions are arrived. 1. The short assessed amount due to the damage of R phase of CT for a period of 1 year and 230 days is payable by the appellant. 2. The short assessed amount arrived due to wrong application of CT multiplication factor is limited to 24 months. 3. The licensee may revise the short assessment demand accordingly. 4. The Order of CGRF is modified accordingly. 5. The licensee may identify that officials who is responsible for these mistakes and take necessary action accordingly and also device a mechanism to ensure that these mistakes are not repeated in future. 6. No order of cost. |
| RP/004/2023- Shri. Shaji M
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| The appellant is a domestic consumer of the licensee under the section Ramanthali at Payyannur. The complaint was about drawing electrical line and placing the post and stay wire blocking the access to his property from the road. There was a public pathway which has been converted into a tarred road in front of his land at eastern boundary. The appellant requested the officials of the licensee to shift the post and stay wire and they have not agreed to shift the post and line. The appellant filed a civil case in the Munsif Court of Payyannur and is pending for decision. The appellant approached the CGRF and then appealed to this authority. The appeal petition numbered P/10/23 and hearing was conducted on 19-04-2023 and an order issued dated 25/04/2023. The civil case was pending in the court and hence the petition was dismissed as per Section 22(1)(d) of KSERC (CGRF and Electricity Ombudsman) Regulation 2005. Aggrieved by the decision of the Ombudsman in the appeal petition, this review petition is filed to this authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. This review petition is dismissed. 2. No order on cost. |
| P/030/2023- Shri.Suresh George Thomas
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| The appellant, Sri. Suresh George Thomas is the consumer of Electrical Section, Kaloor, Kochi. Close relative of the appellant is a critical patient using life supporting equipments consists of Oxygen concentrator, Suction machine, Air bed, etc. As per the Govt. of Kerala order, KSEB was extending the free electricity for the life supporting equipments. The appellant has applied for the free electricity and he was getting the same since 12/2021 onwards. Consumer installed solar panel of capacity 3.44 kw and connected to the Grid on 13/06/2022. The relief was given up to the bill of month 08/2022. For the bill of Sept. 2022 onwards the concession of free electricity has not been given to the consumer. The solar generation is higher than the consumption, and hence the monthly bill is only for the meter rent and excess energy supplied to the grid is accounted as the banking energy. The appellant approached the officers of the licensee but no decision was taken. Then filed petition to CGRF and CGRF issued order dtd. 05/12/2022 stating that the licensee has to take decision within two months. The licensee has not taken any decision in spite of repeated reminders and then the petition is filed to this office. |
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