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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1227
Orders of Kerala Electricity Ombudsman  in pdf format
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P/038/2023- Shri. John P.C.

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The appellant P.C. John is the resident of Mananthawady, Wayanad who is a farmer cultivating various crops. The appellant has applied for an agricultural connection on 10/11/2022 to the Electrical section, Mananthawady of the licensee. The purpose of the connection is to pump water from the river to the property owned by him. The appellant had produced the NOC from the Municipal office, but the NOC was a conditional one which states that the approval of the Irrigation department also is to be obtained. The allegation is that there was a considerable delay in inspecting the premises and also giving connection The inspection was carried out on 11/05/2023 and the demand note raised on 12/05/2023 and connection was effected on 15/05/2023. The appellant filed petition to the CGRF and CGRF issued order dated 30/06/2023. Aggrieved by the decision of CGRF this appeal petition was filed to this authority.
P/041/2023- Smt. Ann Noronha

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The appellant is the consumer of the licensee under Vaduthala Electrical Section and connection is availed for a Dental Clinic in LT VIG tariff with connected load 5840 w. The meter reading is taken on bimonthly basis and bills were raised accordingly. The meter reading on 08/11/2022 was 3024. The reading of January 2023 was not taken due to door lock condition and then the reading on 3rd March 2023 was 9248. Then the consumption was 6224 units (9248-3024). The bill for Rs. 54034/- was raised to the appellant. Consumer raised compliant on the bill as her bimonthly bill was between Rs. 2500/- to Rs. 4000/-. The staff of the licensee checked the energy meter but no anomalies found. The meter is tested in NABL accredited meter testing lab and no defects noticed in the meter. The consumer has been asked to check the wiring as the chance may be due to earth leakage of power. The appellant checked the wiring and no abnormalities noticed. The appellant filed the petition to the CGRF and CGRF issued order dated 27/07/2023 stating that the consumer is liable to pay the bill. Aggrieved by the order of CGRF the appellant filed this appeal petition to this authority.
P/053/2023- Sri. Suresh Kumar B

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The appellant sri. Suresh Kumar is a domestic consumer having three phase connection with connected load of 10.066 kw under the electrical section, Thirumala of Licensee, KSEBL. The average monthly consumption was around 500 units and average monthly bill amount was Rs. 3,400/-. The meter recorded high consumption and a bill for Rs. 18,423/- was issued on 21/02/2023 and another bill for Rs. 8,691/- was issued on 22/04/2023. There was a supply failure in one phase and the same has been rectified on 10/03/2023 itself. The wiring has been checked through a licensed electrician and there was no earth leakage. The appellants contention is that there is a reverse flow of current which results this high reading in the meter. The meter was tested and found working normal. The appellant questioned the heavy bill and filed petition to CGRF. The CGRF issued order on completing the proceedings dated 30/09/2023, stating that the appellant is liable to pay the amount as per the bill issued by the licensee. Aggrieved by the order of the CGRF, this appeal petition is filed to this authority.
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