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Category: Orders
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Orders Files: 1227
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
Claim for refund of excess amount paid during meter faulty period – P/256/2011 – Chekku Haji, Malappuram.

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The dispute is on the average monthly bills paid by the consumer during meter faulty period as the actual consumption was very low after installing a new meter in the premises. Another demand is to refund the deposited amount in complying with the order of the Hon. High Court. It is decided that the bills of the consumer, for the last two years prior to the meter change, shall be reassessed and the excess amount paid by him with applicable interest shall be adjusted in his future bills and the respondent has been directed to implement the Hon. Court order by revising the penal bills.
ToD Billing of the excess load availed by the HT consumer in Differ: zones- excess demand charges collected – P/211/2011 –Sree Sakthi Paper Mills Ltd., Perumbavoor

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Excess demand raised from the consumer as per the ToD billing procedure adopted by the KSEB for different time zones- Excess billing for 3 zones instead of Maximum excess load per day-by deviating from the direction issued in the order on ‘Rationalisation of ToD (Time of Day) tariff for HT-EHT consumers’ by the Regulatory Commission.
P 128/09 Sabarimala Pamba Merchants Vs AEE Vadasserikkara

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Temporary connections - seasonal use - KSEB charged for whole year - Sabarimala special case -Ordered to charge for actual days of use

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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Send an email to info@keralaeo.org

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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