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P-079-2022- Sri. Basid Chelakkod, Kozhikode-20-12-22
The Licensee has changed the tariff to VIIA w.e.f. 13-02-2014. This was not known to the appellant. The repeated request of the appellant was not heard and not changed to domestic tariff. Appellant was issued with bill for Rs.32,790/- for the period from 04/2020 to 06/2022. The appellant made last payment on 24-09-2020. The meter readings were not taken for the months 4/2020, 6/2020 and 08/2020 due to Covid-19 pandemic. The reading was taken on 10/2020 and the consumption recorded was 2558 units. The consumption was divided into 4 bi-months and bill is prepared accordingly. The supply was disconnected on 27-11-2021. The minimum monthly demand charges were also issued for 12/2021 to 06/2022. The bill for an amount of Rs.33,623/- was issued on 03-10-2022. The appellant filed petition to the Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode and CGRF (NR) vide order dated 13-09-2022 ordered that the appellant is liable to pay the bill amount. The appellant filed appeal petition before this Authority and following decision is taken: 1. Decision of Licensee to change the tariff from I (A) to VII (A) is set aside and the appellant should be in the tariff I (A). 2. The demand notice issued to the appellant is quashed. Prepare a revise bill as per tariff I(A) and the appellant is liable to pay the charges, if any, as per the revised bill. 3. The Licensee has to refund the excess charged on the tariff VII (A) to the appellant.

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Created 2023-01-31 12:52:20

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