KERALA ELECTRICITY OMBUDSMAN
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Ernakulam, Kerala-682 016
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Downloads - Orders - P/08/2023- Mr. Junior Telecom Officer
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 P/08/2023- Mr. Junior Telecom Officer  |
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| The appellant Jr: Telecom officer, BSNL, Mattanur, Kannur is the consumer of the Licensee (KSEBL) under the Mattanur Electrical Section with consumer no: 1166754004927. The power connection was availed on 14/1/1997 with connected 45.368 kw in three phase. The metering arrangement is through CT of ratio 100/5. A telephone exchange and a JTO office are situated in this building. APTS, Kozhikode conducted an inspection on this premises on 21/07/2017 and found that the current reading in the meter was zero in Y phase. The meter was tested with calibrated test meter and noted that the consumption was 46.9% less than the actual. While downloading the meter data, its noted that this fault was existing since 13/11/2012. The short assessment bill for period from 13/11/2012 to 21/07/2017 was raised on 29/07/2021. The reason for the delay in raising the bill was mentioned as due to administrative reasons. This was contented by the appellant and filed petition to the CGRF. The CGRF issued order stating that the petitioner is liable to pay the assessment bill. Aggrieved by the decision of CGRF, the appeal petition is filed to this authority. Decision 1. The short assessment bill issued is quashed herewith. 2. The short assessment is to be revised based on the average consumption of the past three billing cycles immediately preceding 13/11/2012 as per section 125 of the Electricity Supply Code 2014. 3. The short assessment bill should be for a period two tears as per section 136 of the Electricity Supply Code 2014. 4. No surcharge is to be levied till 30 days from the receipt of this order. 5. The official responsible for delay in billing after the detection of defect is to be identified and necessary action is to be taken by the licensee |
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