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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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Delay in effecting the new electric connection even payment of estimate charges– P/218/2011 – Muralidharan C, Kadalundy

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The appellant has applied for a service connection after completing all office formalities and remitting the required fees. The complaint of the consumer is that the licensee has failed to give electric connection to a new applicant as per the “Standard of Performance” prescribed by the Commission ie. within the specified days of registration and remittance of fees.
Conversion of existing electric connection under HT to LT tariff and reduction in connected load – P/244/2011 – Indian Oil Corporation Ltd, Kochi

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The consumer had requested the licensee to convert the HT power connection to LT tariff with a reduced connected load. Later the consumer stopped all their activities in the premises and discontinued paying the electricity charge. The consumer was served with demand notices towards the dues of current charges and interest accrued during the period. Due to failure to remit the bills, the consumer was served with Revenue Recovery notice by Tahasildar (RR). The appellant filed a complaint requesting orders to set aside the impugned assessment dated 15-3-2007 and against the action taken for the revenue recovery. Dispute on the final dues of the consumer.
‘Standard of Performance’ – Failure to transfer the ownership within the prescribed time limit – P/251/2011 – Jyothi Prasad P, Kochi- 682011.

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The appellant had applied for ownership transfer of the electricity connections standing registered in the name of his mother to his name, after her death. The complaint of the appellant is that the KSEB has failed to act as per the “Standard of Performance” prescribed by the Electricity Commission, ie. the transfer of ownership is to be effected within a maximum period of 14 days of receipt of application, if everything is proper. In the next electricity bill also the connection was still shown in the name of his mother. Hence the dispute.
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KERALA ELECTRICITY OMBUDSMAN
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