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Deficiency of service on the part of Licensee - delay to comply the request of the consumer – P/262/2011 - P. Jyothi Prasad, Cochin 11.
The consumer has the complaint of, wrong ‘spelling’ of his name printed in the monthly electricity bills issued to him, by KSEB. The consumer has requested to get the name corrected in all records but was not abided by the respondent and hence demands to award compensation for the lapse of deficiency in service, on the part of the respondent in correcting the omission on time. The first grievance has already been redressed and no purposeful deficiency in service was proved.

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Created 2013-02-25 06:38:10

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KERALA ELECTRICITY OMBUDSMAN
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