KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 P/002/2020 - Sri. C. Yohannan, Pathanamthitta 
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| The appellant is a consumer of Electrical Section, Ezhamkulam having consumer no 1488 and a connected load of 89544 watts under LT 1VA tariff with a contract demand of 99.0 kVA. The electric supply had been given to the consumer as a three phases supply. On 15-03-2019, the Anti Power Theft Squad, Thiruvalla unit of KSEBL along with the officials of the Electrical Section Ezhamkulam had conducted an inspection at the premises of the appellant. During the inspection it was detected that the voltage connection and current CT connections of each phases are not connected properly in the meter causing wrong phase association. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Ezhamkulam issued a provisional short assessment bill. Then the appellant had challenged before the CGRF, the demand notice dated 22-6-2019 issued by the respondent to pay an amount of Rs. 6,27,688/- as short assessment charges for the period from 04/2017 to 03/2019. The Forum disposed of the petition vide order No. OP 101/2019 dated 03-12-2019 by ordering that the short assessment bill issued is legal and sustainable. Aggrieved against this, the appellant has submitted this appeal petition before this Authority on 06-01-2020. From the findings and conclusions arrived at as detailed above, I decide to set aside the short assessment bill amounting to Rs. 6,27,688/- issued to the appellant. The respondent is directed to revise the bill by taking 50% of the recorded consumption for 2 years from 3/2017 to 2/2019 as stated above within a period of 15 days. The demand charge in excess over 75 kVA shall not be billed or realised. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is found having some merits and is allowed to the extent ordered. The order of CGRF, Kottarakkara in Petition No. OP/101/2019 dated 03-12-2019 is set aside. No order on costs. |
| P/001/2020 - The Administrator, Christhuraj Hospital,, Kannur
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| The appellant’s hospital was running with 13 Nos. of Electric connections and which were replaced with a HT connection on 24-10-2018. The appellant, on the same day of receiving HT connection, has requested the Assistant Engineer, Electrical Section, Kuthuparamba to dismantle the connection, electric poles, line etc. and to refund the security deposit. The appellant has submitted an application for award of compensation for the breach of guaranteed standards of performance by the licensee to the Executive Engineer, Electrical Division, Thalasseri for failure to dismantle and removal of meters, electric lines, posts which are not in use, within the prescribed period. Since the Executive Engineer, Electrical Division, Thalasseri has not released an order on his application, the appellant approached CGRF, Kozhikode by filing a petition in OP No. 80/2019-20. The Forum disposed of the petition as “the delay caused in refunding the security deposit on time the KSEBL shall pay interest at bank rate and it is up to the licensee to fix the responsibility and decide whose fault has caused the undue delay in processing the application of the petitioner and take suitable action against those officials”, vide order dated 12-12-2019. Aggrieved against this, the appellant’s request is to award compensation as per SOP 2015 for the delay in the service of the Licensee and submitted the appeal petition before this Authority on 06-01-2020. Considering the above facts and legal provisions pertaining to the issue, it is proved that delay in dismantling the unused LT electric line and poles occurred in the case of consumer numbers except 162, 4039, 5123 and 3328 and hence the appellant is eligible for compensation from 24-01-2019 to the date of dismantling of each connection as per the rate fixed under Standards of Performance Regulations. So, the appeal petition stands allowed to this extent as it is found having merits. The appellant’s request for compensation for the failure to adhere to time schedule for refund security deposit is not admitted, since he has not submitted an application within the time limit. The order of CGRF in No. 80/2019-20 dated 12-12-2019 is set aside. No order as to costs. |
| P/101/2019 Sri. Nishad M.A. Ernakulam
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| The Appellant Sri. Nishad M.A is the owner of a restaurant in the name and style as Blooms Berry Restaurant with shop No. 74,75,76 & 83 in the Lulu International Shopping Mall Edappally, Kochi having consumer number 1155448026730 under LT VII A commercial tariff of Electrical Section Edappally. The service connection was effected on 18-06-2014 with connected load of 119390 watts. On 16.04.2019, the Anti Power Theft Squad, Ernakulam unit of KSEBL along with the officials of the Electrical Section Edappally had conducted an inspection at the premises of the appellant. During the inspection it was detected that the secondary wires from the CT provided in the Y phase power cable were wrongly connected to the B phase current terminals of the meter and the secondary wires from the CT provided on the B phase power cable were wrongly connected to the Y phase current terminals of the meter causing wrong phase association. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Edappally issued a provisional short assessment bill. Then the appellant had challenged before the CGRF, the demand notice dated 7-6-2019 issued by the respondent to pay an amount of Rs. 91,29,231/- as short assessment charges for the period from 18-06-2014 to 16-04-2019. The Forum disposed of the petition vide order No. 50/2019-20 dated 25-11-2019 by ordering that the bill is to be revised by adding one half of the recorded consumption. Aggrieved against this, the appellant has submitted this appeal petition before this Authority on 23-12-2019. For the reasons detailed above, it is decided to issue a revised short assessment bill for a period of 2 years from 12/2017 to 11/2019 by taking 50% of the recorded consumption in that period. The short assessment bill for Rs. 57,21,918/- is quashed. The order dated 25-11-2019 in OP No. 50/2019 -20 of CGRF, Ernakulam is set aside. The appellant is allowed instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. No order on costs. |
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