KERALA ELECTRICITY OMBUDSMAN
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Near Gandhi Square,
Ernakulam, Kerala-682 016
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| Category: Orders | ||
 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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Files:
 P/046/2019 - Smt. Nirmala C.M, Ernakulam., 
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| The appellant has filed an appeal petition in P/046/2019, being aggrieved by the decision taken by the CGRF in OP No. 108/2018-19 dated 18-05-2019. The appellant is a domestic consumer under Electrical Section, Panangad. The appellant’s complaint pertains to the installation of an electric post with No. KSEB PR/16/2 in her property in survey No. 13/5 of Kumbalam village without obtaining her consent. The CGRF, Ernakulam has disposed the petition filed by the appellant with the following orders. "(1) The respondent is directed to shift the weather proof service wires and electric posts as per sketch, after collecting the labour charges and transportation charges within one week from the date of remittance. 2) the petitioner shall remit the amount within one month from the date of receipt of this order." Still aggrieved by the order of the CGRF, the Appellant has filed the Appeal Petition before this Authority. From the analysis done above and the conclusions arrived at, this Authority upheld the decision taken by the CGRF in OP No.108/2018-19 dated 18-05-2019. The respondent shall collect the actual labour charge for the shifting and allied works. The respondent shall also look into the possibility of providing the weather proof connection to consumer number 870 with a support pole in the corner of the appellant’s property. The respondent shall arrange the shifting of the pole and allied works within a period of 30 days after remitting the required estimate amount of labour charges by the appellant. The excess amount if any shall be refunded after the work. Having concluded and decided as above, it is ordered accordingly. No order on costs. |
| P/043/2019 - Sri. Pradeep kumar S.R., Ernakulam
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| The appellant represents M/s Ascend Telecom Infra Structure Pvt. Ltd., a company providing passive infra structure service to telecommunication providers, engaged in the construction and maintenance of Cellular Towers. The appellant has an electric connection under Electrical Section, Kattappana with consumer number 28680 under LT VI F tariff having connected load of 16.12 kW. The date of connection given to the appellant was on 20-01-2010 and the connected load was 13 kW up to 13-11-2017. The appellant had filed petition against the severe voltage drop in his premises before the CGRF Central Region Ernakulam and the CGRF by its order dated 30/06/2018, ordered as follows. “Immediate steps for maintaining sufficient voltage levels in the premises of the petitioner by constructing efficient and co-ordinated and economical system in the area of supply immediately as per the regulation 7 of the Electricity Supply Code 2014.†The appellant has again filed a petition before CGRF, CR, Ernakulam vide OP No. 103/2018-19 on the same grievance and the CGRF in its order dated 30-04-2019 ordered as follows “the petitioner shall file a complaint before the Hon’ble State Regulatory Commission for non-compliance of the order of the Forumâ€. Still aggrieved, the appellant has submitted this appeal petition before this Authority. From the analysis done above and the conclusions arrived at, this Authority upheld the decision taken by the CGRF in OP No.103/2018-19 dated 30-04-2019. The respondent shall take all possible steps to redress the grievance of the appellant, as directed above. Having concluded and decided as above, it is ordered accordingly. No order on costs. |
| P/034/2019 - Sri T.P. Varkey Ernakulam
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| The appellant in this appeal petition is a consumer of the Kerala State Electricity Board Ltd bearing No. Consumer No. LCN 6/6008 under Electrical Section, Angamaly. The supply is given under High Tension category with a contract demand of 510 kVA. The appellant had obtained their Industrial electric connection on 22-02-2012. The Licensee has demanded a sum of Rs. 17.44 lakhs as transmission side development charges on per kVA basis from the appellant, vide letter No.ECP/TI/HT/Mothers Agro Food/2017-18/3527 dated 23-02-2018 of Deputy Chief Engineer, Electrical Circle, Perumbavoor. The appellant filed a petition before the CGRF which was disposed vide Order No. 63/2018-19 dated 20-03-2019, ordering that the demand notice issued to the appellant by the respondent is genuine and legally sustainable and the Forum dismissed the case due to lack of merits. Challenging the decision of the CGRF, the appellant approached this Authority by filing this appeal petition. From the analysis done and the findings and conclusions arrived at, which are detailed above, I observe the following and take the following decisions. 1) There was no revision of estimate in the transmission side. 2) The actual works executed in transmission side were not evaluated. 3) The applicant has not requested for an exclusive feeder. As the work was executed not in accordance with the original estimate or revised estimate and an exclusive feeder was not constructed from the substation to the premises of the appellant, the evaluation-cum-cost report shall be prepared. The final accounts of each work, for which amount has been collected by KSEB to provide the electric supply to the appellant, may be prepared and the actual cost estimate be arrived at, incorporating the revisions as ordered above by this Forum, within three months of this order and the same shall be communicated appellant.   The Order No. OP 63/2018-19 dated 20-03-2019, of CGRF (Central Region), Ernakulam, is set aside. Having decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant is disposed of with the said decisions taken and issued. No order as to costs. |
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