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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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P/064/2014 - Sri. Prasad Alex - Kannur

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The appellant’s electric connection was disconnected on 20-10-2013. The KSEB officials told him that the disconnection was made as his meter had been burnt. According to the appellant, the meter had not been burnt. The appellant suffered for 10 days due to lack of power supply. The power supply was restored, by installing a new meter only after paying Rs. 942/-. Moreover the KSEB officials levy meter rent at the rate of Rs. 20/- from the appellant. The appellant approached the CGRF seeking refund of the amount paid by him. The Forum dismissed the petition, holding that the appellant was liable to pay the charge of the meter. Aggrieved against the said order, this appeal petition was filed. The respondent is directed to refund sum of Rs. 942/- along with interest to the appellant within a period of 30 days.
PETITION No. P/011/2014 - Sri Midhun Sudheesh, Thrissur

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The appellant’s mother owns a property around 16 cents by the side of Jose Chirammal Road, Kanimangalam under Electrical Section, Koorkkencherry. An electric post bearing No. KKY/VST-9/10L with a stay wire was erected on the side of the road and four service connections were issued from it. According to the appellant, the electric post was installed in his mother’s property without obtaining consent. The appellant approached the concerned officials requesting to shift the electric post and stay wire to the opposite side of the road. Seeing no action on the part of the respondent, the appellant filed a petition before the CGRF. After conducting three hearings in the matter and examining the issue in detail, the Forum held that the action of the respondent in erecting the pole and stay wire was totally in tune with the spirit of the Electricity Act. Also held that the pole and stay wire might be shifted from the complainant’s property on deposit work basis. Aggrieved against the said order, this appeal petition was filed. The appellant remitted the estimated amount under deposit work basis and the respondent shifted the post and stay wire. The appeal petition is disposed of as settled.
PETITION No. P/061/2014 - Smt. Lakshmikutty J.

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The appellant is a consumer under the Electrical Sub Division, Kottarakkara (West). Her grievance is with regard to the delay in shifting of an electric post which causes hindrance for vehicular traffic. Though the appellant paid the estimated work deposit amount, the KSEB could not complete the post shifting work due to the objection of a neighbour. The appellant already obtained no objection certificate from the Panchayath for shifting the electric post. The appellant approached the CGRF praying to direct the KSEB to take necessary steps to shift the electric post. The respondent submitted before the Forum that the Hon’ble Munsiff Court, Kottarakkara had passed interim order in OS 587/12 and 387/12 restraining the defendants from altering the lie and condition of the pathway. Moreover, the Neduvathoor Grama Panchayath sent a letter to the Assistant Engineer not to implement their earlier decision to shift the post in view of the injunction order of the Munsiff Court. In the circumstances the Forum closed the matter without granting the relief sought for. Aggrieved against the said order, this appeal petition was filed. Since the case pending before the Munsiff Court, Kottarakkara has not yet been disposed of, this Authority is not in a position to take a decision in the matter. Hence the appeal is disposed.

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