KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
Files: 1245 | |
| Orders of Kerala Electricity Ombudsman in pdf format |
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| The consumer has applied for 4 No’s of connection to the newly constructed shops. The officials of KSEB found that a WP wire drawn to the applicant’s house touching the commercial building and for providing safety clearance from the said building an estimate was prepared and a notice was issued. The anomaly pointed out was for another existing connection of the applicant. It should not be clubbed with the processing of the application for new electric connections. |
 Error in the Multiplication Factor used for billing – short assessment bill to recover loss – P/250/11 – Scariya, Cherthala, Alppuzha 
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| The KSEB officials inspected the premises of the industrial consumer and found that the CT ratio was wrongly taken and monthly bills were issued accordingly. Thus the previous bills to the consumer were raised only for half of the actual energy he has consumed. Hence a short assessment bill was served to the consumer-Supplementary bill to recover the loss. |
| Detection of anomalies in the meter of the industrial consumer by APTS, KSEB – issuance of penal bill – P/257/2012 & P/268/2012 – Mohammedkutty K.V., Thrissur
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| The Anti-Power Theft Squad of KSEB detected some anomalies on the meter like, Meter seal break, duplicate seal and non- recording of energy in the meter of the consumer. The consumer was served with a penal bill and later the supply was disconnected as the consumer failed to remit the bill. The consumer challenged the calculation of short assessment bill issued to him. |
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Consumers should submit petitions to CGRF first before appealing Ombudsman.
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