KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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| The consumer had a low consumption recorded cases when the CT to the meter was found faulty and KSEB has a case of lower consumption for certain past period, comparing the actual consumption when the CT was repaired or replaced. The consumer challenge the reckoning of the previous period of CT fault for raising the short assessment bill prepared based on the Audit report of KSEB. Dispute over KSEB’s action based on audit report . |
 Exorbitant electricity bill for one month– high energy consumption recorded in the meter – Appeal Petition No. P/229/2011 – Smt. Demily Jose, Balussery, Kozhikode 
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| The consumer running a Cinema Theatre complaints against the high meter reading recorded (high energy consumption) during one month. The grievance of the consumer is that the excess consumption was the result of defective energy meter due to jumping or turning of the last digit in the counter (digit mechanism) of the meter, due to mechanical defect. He alleges that, if the Theatre is run continuously for 30 days, even then the consumption will not match with that recorded. The KSEB argues it as a earth leakage case. |
| An inspection conducted by the APTS had detected that electricity was being used from the industrial tariff connection for commercial activities and the tariff assigned by KSEB was wrong and directed to change tariff and make up the revenue loss by raising a bill. Based on the inspection, tariff of the consumer was changed from the date of connection and provisional short assessment bill issued. The consumer has challenged the change of tariff fixation and the short assessment bill. |
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