KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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 P/156/2015 Sri Valsaraj P.K. Kozhikode 
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| The appellant in this petition representing as Convenor, Patterikunnu Irrigation Community, Mavoor, having consumer No. 16499 under the jurisdiction of Electrical Section, Mavoor is challenging the demand notice dated 07/01/2015 for Rs. 99,178.00 issued by the respondent. The connection was issued in favour of Secretary, Mavoor Grama Panchayath under LT V, tariff. While so on 21-12-2014, the APTS of KSEB inspected the premises of the appellant and detected that the connection was seen misused for pumping water for domestic purposes. On the basis of inspection, a provisional bill amounting to Rs. 99,178.00 was issued to the registered consumer by the respondent. Later, a final bill dated 07-01-2015 was issued as the appellant had not raised any objection against the provisional bill. Due to non remittance of the bill amount, the service was disconnected on 28-01-2015. Aggrieved by this order, the appellant had filed a petition before the CGRF. On the basis of an interim order of the CGRF, the service was reconnected after depositing an amount of Rs. 24,975.00 by the appellant. The Forum disposed of the petition by allowing 6 monthly instalments for the balance amount to be remitted without surcharge, vide order No. OP No.114/2014-15 dated 21-07-2015. Not satisfied with the above order, the appellant has approached this Authority with this appeal petition seeking reliefs for cancellation of the disputed penal bill and restoration of agricultural tariff. The short assessment made by the respondent in this case is without observing the Regulations in the Supply Code, 2014 and the procedures issued by the licensee. In the absence of a proper site mahazar to substantiate the claim of the respondent there is no justification in issuing such a short assessment. So the assessment is not sustainable before law and hence set aside. Appeal is found having some merits and is admitted. The CGRF order in OP No. 114/2014-15 dated 21-07-2015 is set aside. No order as to costs. |
| P/161/2015 Sri. Jayakrishnan P Kottayam.
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| The appellant is a consumer having three service connections with consumer numbers 463, 8404 & 4092 under the Electrical Section, Nattakom. The appellant had complained many times before KSEB authorities regarding supply interruption in his locality since July 2014. Since the complaint is not satisfactorily rectified, the appellant approached the CGRF, Kottarakkara with a petition dated 26-06-2015. The CGRF disposed the petition vide order dated 03-08-2015 by directing the respondent to take necessary steps to avoid frequent supply interruption. As not satisfied with the works done by the licensee in compliance with the above order, the appellant has approached this Authority with this appeal petition on 23-09-2015. The Executive Engineer, Electrical Division, Pallom is directed to examine the issue in detail and to carry out the maintenance of HT/LT line and connected equipments so as to avoid frequent supply interruption. CGRF order in OP No. 1474/2015 dated 03-08-2015 is upheld. No order as to costs. |
| P/163/2015 Smt. Padmini Balan Kozhikode.
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| The registered owner of the service connection bearing consumer no. 12035 provided in shop No. PP XII/943 under Electrical Section, Perambra is Sri. Chekkotti V., Veluthedath Veedu, Payyoli Angadi. The appellant is the occupier of the shop and is running a tailoring unit in the premises. The connected load in the premises is 340 watts and tariff allotted is LT VII A. On detection of unauthorized additional load of 2000 Watts during the inspection conducted by the Section Squad in the premises of appellant, she was served with a provisional assessment bill amounting to Rs. 4,082.00 and later a final bill for Rs. 2,041.00. Due to non regularisation of the additional load, the respondent levied penal charges in every bill issued thereafter. Against this, the appellant filed a petition before CGRF, Kozhikode seeking relief to refund the penal charges levied and to transfer the connection in the name of the appellant. The Forum disposed of the petition by directing the respondent to regularize the load existing in the premises of the appellant upon request from the latter, vide order No. OP No.39/2015-16 dated 17-09-2015. Not satisfied with the above order, the appellant has approached this Authority with this appeal petition seeking relief for refund of penal charges levied and to assign appropriate tariff and to change the ownership in the appellant’s name. The mahazar which is the crucial document is not seen produced by the respondent in this case and not even followed the general provision relating to inspection under Regulation 173 and issue of notice to the consumer under Regulation 174 of Supply Code, 2014. So the assessment is not sustainable before law and set aside. The respondent is directed to refund the entire amount charged from the appellant by way of unauthorized use of additional load. This should be done at any rate within 30 days from the date of receipt of this order. Appeal is found having some merits and is admitted. CGRF order in OP No. 39/2015-16 is set aside. No order as to costs. |
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