KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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| Category: Orders | ||
 Orders |
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| Orders of Kerala Electricity Ombudsman in pdf format |
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Files:
 P/003/2016 Sri M.K. Babu, Iringal, Kozhikode. 
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| The appellant is a domestic consumer having consumer No. 33944 under Electrical Section, Melady. It is alleged that the respondent issued disconnection notice to the appellant based on the direction obtained from Kerala Coastal Zone Management Authority, since construction of the appellant’s premises was in violation of the provisions of CRZ notification 1991/2011. Against this notice, the appellant filed a petition before CGRF, Kozhikode seeking reliefs not to take any action to disconnect the service. But the Forum dismissed the petition vide order No. OP No.27/2015-16 dated 23-12-2015 as the disconnection notice was issued by the respondent based on provisions of CRZ notification as per Section 5 of Environment Protection Act, 1986. Not satisfied with the above order, the appellant has approached this Authority with this appeal petition seeking relief not to disconnect the service connection. There is no justification for disconnecting the service connection of the appellant as per the direction of Member Secretary, Kerala Coastal Zone Management Authority. It is left open to the respondent to take action against the appellant in terms with the indemnity bond in case the local authority takes a stand of removal of the construction. Appeal is admitted and order of CGRF in OP No. 27/2015 dated 23-12-2015 is set aside. No order as to costs. |
| P/004/2016 Sri Rajesh P.V., Kannur - 670006
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| The Appellant is a domestic consumer with consumer No.19918, under Electrical Section, Chovva, Kannur having a connected load of 8730 Watts. The spot bill for the month of April 2015 amounting to Rs. 6,738.00 was issued to the appellant for 136 days (1323 units). The previous bill for an average consumption of 240 units was issued on 09-02-2015. The appellant alleged that due to the delay on the part of Meter Reader in taking the meter reading timely has resulted in the issuance of the excess bill. The appellant had submitted a petition before the Assistant Engineer, Electrical Section, Chovva on 22‐04-2015. The appellant was not satisfied with the reply given by the respondent. Aggrieved against this, the appellant submitted a petition before the Consumer Grievance Redressal Forum, Kozhikode which was dismissed vide order No. 24/2015‐16 dated 04-11-2015. Still aggrieved by the said order, the appellant has filed this appeal petition. Since the respondent failed to follow the Sub regulation of Regulation 110 and 111 of Supply Code, 2014, the invoice issued for an amount of Rs. 6,738.00 cannot be sustained and hence quashed. The respondent is directed to revise the invoice as per Regulation 130 of Supply Code, 2014. Appeal is admitted and the order of CGRF in OP 24/2015-16 dated 04-11-2015 is set aside. No order as to costs. |
| P/10/2016 Smt. Satiamma, Kollam
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| The appellant is a consumer under Electrical Section, Kottarakkara West with consumer number No. 16336. The appellant alleged that the respondent had shifted the electric post situated away from her premises and erected an old wooden post in her premises. Due to the shifting of post and the overhead line drawn for giving service connection to Smt. Bhavani is passing through the balcony of appellant’s residential building without maintaining statutory clearance. Since the situation is very unsafe, she apprehended that at any time it may endanger to the appellant and also to the general public. Though she filed several complaints to remove the OH line from her property the respondent has not taken any action in this regard. Aggrieved against the inaction of the respondent, the appellant approached the CGRF (South), Kottarakkara with a complaint. But the Forum disposed of the complaint vide order in OP No. 1620/2015 dated 27-01-2016 holding that the difficulties of the complainant can be solved by replacing the wooden post with a concrete post and to rearrange the cross arm for obtaining line clearance and issued the following directions: (1) The respondent shall arrange the work with immediate effect to solve the issue. (2) A letter shall be given to the petitioner informing about the future inconvenience/accident happens due to the OH line & electric post. Not satisfied with the above direction, the appellant has filed this appeal petition before this Authority with a plea to shift the post No Ek149/2 to the south of the road. There is no justification in keeping such a non standard overhead line which is found very unsafe to human beings. Hence the respondent is directed to take immediate steps to remove the line passing through the balcony of the appellant's residential building and to replace the same only after following the statutory clearance as per rules. Appeal is allowed and order of CGRF in OP No. 1620/2015 is modified. No order as to costs. |
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