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Category: Orders
Page 13 of 410
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
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P/042/2023- Shri. Muhammed Sheriff

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The appellant availed an electric connection from the licensee (KSEBL) with consumer no. 11567220229617 from the Ollur, Electrical Section under the tariff LT VI A. The connection availed was for an Industrial Establishment with connected load of 83Kw. The meter provided is the CT connected meter with current ratio 150/5 and hence the multiplication factor 30. APTS inspection was conducted on 24/05/2018 and it was found that voltage in one phase of energy meter was missing. A standard reference meter was connected and found that the meter record only 67.56% of the actual reading. When the data was downloaded from the meter it shows that the voltage was missing for 34 times since 7/2017. A site mahazar was prepared in presence of the manager of the appellant and a copy was handed over to them. Accordingly, a short assessment was issued for Rs. 52,500/- on 11/06/2018 for the missing 1/3rd of the consumption for the period of three months from 02/2018 to 04/2018. During the audit of RAO, opined that the short assessment is to be charged for the entire period and an additional bill for Rs. 1,61,556/- was issued on 20/02/2020. Then the appellant submitted the complaint to the Vydhyuthi Adalath, then the amount was revised to Rs. 1,32,127/-. The appellant filed petition to the CGRF (CR), Ernakulam and CGRF issued order dated 18/08/2023. Aggrieved with the order of CGRF, this appeal petition was filed to this authority.
P/041/2023- Smt. Ann Noronha

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The appellant is the consumer of the licensee under Vaduthala Electrical Section and connection is availed for a Dental Clinic in LT VIG tariff with connected load 5840 w. The meter reading is taken on bimonthly basis and bills were raised accordingly. The meter reading on 08/11/2022 was 3024. The reading of January 2023 was not taken due to door lock condition and then the reading on 3rd March 2023 was 9248. Then the consumption was 6224 units (9248-3024). The bill for Rs. 54034/- was raised to the appellant. Consumer raised compliant on the bill as her bimonthly bill was between Rs. 2500/- to Rs. 4000/-. The staff of the licensee checked the energy meter but no anomalies found. The meter is tested in NABL accredited meter testing lab and no defects noticed in the meter. The consumer has been asked to check the wiring as the chance may be due to earth leakage of power. The appellant checked the wiring and no abnormalities noticed. The appellant filed the petition to the CGRF and CGRF issued order dated 27/07/2023 stating that the consumer is liable to pay the bill. Aggrieved by the order of CGRF the appellant filed this appeal petition to this authority.
P/040/2023- Smt. Subitha Suresh

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This review petition is filed to review the order of Ombudsman for the appeal petition no. P/027/2023. The review appellant is the licensee. M/S KSEBL. The appeal petition P/027/2023 was heard 27/06/2023 and the order was released on 14/07/2023. The petition was for shifting the transformer and two pole structure of the licensee which is obstructing the access of the appellant from the main road to his house. The appellant’s only son is suffering from Spinal Muscular Atrophy (SMA) and he is not able to move by himself. The appellant purchased land of 1.25 cents to make a direct entry to her home from the road. Her son is grown up and hence could not be carried to home. The vehicle has to reach the home, so that the son could be taken to the home. The transformer and two pole structure are blocking the entry from the road. This was done during 2010, and request for shifting by the consumer were not been heard by the licensee. Accordingly, the petition was filed to this office as the appeal to the CGRF order. The appellant filed the petition to review the order issued.
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