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Category: Orders
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Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
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The licensee has collected OYEC amounts for giving the LT service connections in a High rise building. Whether it is necessary to remit the OYEC charges – P/282/12 & P/303/12 – BinduRia Alex, Tvpm.

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The works of all electrical installations including the 11 KV cable laying up to consumer premises, erection of indoor transformer and allied HT and LT side works and terminal arrangements including metering panel was done by the appellant after paying cost estimate and/or the supervision charges. A number of LT service connections were effected, after collecting the OYEC charges. The appellant requests to refund the OYEC amounts collected with interest, since the collection of OYEC amounts in such cases, were never authorized by any regulations created by the KSERC. Dispute.
The Electric line shifted on the request of the consumer, slightly crosses the neighbour’s property- Board demanded additional shifting charges to redress the complaint-–P/263/2012 – D. Surendran, Thiruvananthapuram.

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The appellant’s electric OH line shifted along the route suggested by him on work deposit basis. The neighbours complained that the newly shifted line crosses into their property slightly and the same line was shifted along their passageway without obtaining their consent and requested to remove the crossing. The KSEB officials have issued a demand notice as shifting charges of the work of the electric lines. This is the cause for the appeal.
The consumer’s allegation is that meter reading is not correct and reliable and showing excess reading than the actual consumption. – P/304/12 – Syed Immamudeen, Edappally.

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The consumer has the grievance that the meter records higher consumption of energy than his actual usage of energy. The test done with a Check meter and test of the meter done by Electrical Inspector was not accepted by him. The consumer replaced the old meter with a new meter purchased by him without the meter being tested by the Licensee or Electrical Inspector. He has lost faith with KSEB and the Ele. Inspector and request for repair of meter by his technician. The appeal petition dismissed as it is found devoid of merit.
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KERALA ELECTRICITY OMBUDSMAN
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