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Category: Orders
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Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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Increase in the connected load and tariff change – P/297/2012 – C.B.Padmakumar, Palluruthy, Kochi.

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The consumer’s energy consumption has increased due to change of his business from STD booth, to that of running an ice cream cum cool drinks shop. The board has changed the tariff of the consumer from LT VIIB to LTVIIA and the subsequent bills were issued under LT VIIA tariff. The consumer contests this stating that neither a site mahazar was prepared nor a notice was issued to the party convincing him the existence of any additional load in his premise. The action of KSEB in changing the tariff is found not in order and hence the case decided in favour of the consumer.
Unauthorized additional load and penalization and paid by the consumer– subsequent short assessment to recover energy charges - P/277/2012 – Joyachan K. Erinjery, Thrissur.

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A surprise inspection was conducted in the premises of the consumer by the APTs and detected UAL and penal assessment was made and the same was remitted by the consumer. Later Audit Wing directed the KSEB to recover the short assessed portion of energy charges and the shortage in the meter rent. The short assessment bill issued to the consumer is decided as not maintainable since “Once the assessed amount is paid by the consumer, he will be absolved from any further liabilities”. Meter rent is found payable by the consumer.
Spot bill –complaints of higher rate for billing done for 87 days – P/278/2012 – P.K.George, Kadavanthra, Kochi.

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The consumer complaints that the billing done at the end of 87 days instead of usual 60 days caused to apply a higher rate for the last portion of units consumed. The bimonthly electricity bill was seen raised for 83 days instead 0f 60 days, which caused the increase of the billing tariff rate at the upper slabs of the units of consumption. The Board was directed to revise the bill accordingly.
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KERALA ELECTRICITY OMBUDSMAN
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