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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P/086/2018 Dr. Stephan Kuruvila Kottayam

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The service connection bearing consumer No. 5003, under KSEB Punja Section, Pallom was originally stand registered in favour of Sri Jacob Kuruvila. The connection was disconnected on 06-04-2016 due to non payment of electricity bill and on 15-02-2018 a dismantling notice was stuck near the meter. The grievance of the appellant is that he was not issued a notice either through post or in person before disconnecting the connection. The appellant’s version is that he had remitted Rs. 50/- for tariff change on 05-05-2018. The complaint of the appellant is that a bill of Rs 4779/- as arrear was accrued due to non issuance of the electricity bills and his application for tariff change was not processed properly and delayed unnecessarily. The appellant aggrieved by this arrear bill and delay for tariff change, then approached the CGRF praying for a direction to set aside the arrear demand notice issued and to change the present tariff. The Forum dismissed the petition vide Order OP No. 93/2018 dated 28-09-2018 and also directed the appellant to apply for tariff change with required documents. Aggrieved by the decision of the CGRF, the consumer has filed the Appeal Petition before this Authority. From the analysis done above and the conclusions arrived at, I take the following decision. The surcharge of Rs. 875/- is exempted from the payment of arrears by the appellant. Connection can be effected under the eligible tariff after obtaining application with required documents as per rules, if the appellant desires so. The order of CGRF, Kottarakkara in OP No. 93/2018 dated 28-09-2018 is set aside. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/085/2018 - Sri. Saji M Nair, Palakkad

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The appellant is representing M/s Vijay Industries, Polpully, Palakkad engaging the manufacturing of FRP doors and interior furnishing goods, with consumer number 10376 under LT IV A industrial tariff, and having a connected load of 7 kW, under Electrical Section, Chittur, Palakkad. The appellant had requested to grant an additional load of 9 kW on 20-06-2016. The respondent sanctioned the additional load on 29-06-2018. While being so, the respondent issued a short assessment bill dated 28-06-2018 amounting to Rs. 16,875/- towards the fixed charges for 25 months from 06/2016 to 06/2018 for the additional load 9 kW connected. Aggrieved by the delay in providing the additional load requested by the appellant which paved the way for subsequent happenings, the appellant filed a petition before the CGRF. The CGRF, Kozhikode has ordered the following in its order dated 29-09-2018 in OP No. 58/2018-19: “1) The short assessment bill for Rs.16875/- is quashed. 2) the Licensee shall issue short assessment bill for 24 months only.’’ Still aggrieved by the said order of the CGRF, the appellant has filed the appeal petition before this Authority. From the analysis done and the conclusions arrived at, which are detailed above, I take the following decisions. The short assessment bill for Rs. 16,875/- is quashed. The order of CGRF, Kozhikode vide order No. OP/58/2018-19 dated 29-09-2018 is set aside. The Appeal Petition filed by the appellant is found having merits and is allowed. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/083/2018 - Sri. Rajan Menon P., Thrissur

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The appellant is a domestic consumer with consumer number 1156041037571 under Electrical Section North Paravur, Ernakulam. He is aggrieved by the exorbitant electricity bill amounting to Rs. 18447/- issued to him on 07-06-2018. The appellant approached the Assistant Engineer with a complaint over the working of the meter and the impugned bill, who then installed a check meter in the premises from 12-06-2018 to 19-06-2018. However, no variation or discrepancies were noticed in the existing meter, as the recordings in both meters matched very closely. Being aggrieved, he filed petition before the CGRF, Ernakulam and still not satisfied by its decision in order no. OP 25/2018-19 dated 29-09-2018, the appellant has filed the appeal petition before this Authority. In view of the above discussions, there is no justification for issuing such a huge bill to the appellant even without analyzing or finding out the exact reason for the excess consumption. Hence the disputed bill is hereby quashed. The respondent is directed to issue revised bill based on average consumption of three bi months for the period preceding the date of the bill challenged before this Authority. The order of CGRF is set aside. Having concluded and decided as above, it is ordered accordingly. The appeal petition is allowed. No order as to costs.
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