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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1265
Orders of Kerala Electricity Ombudsman  in pdf format
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P/014/2018 - Smt. C.R. Vijayalekshmi Amma, Kollam

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The appellant is a consumer of electricity having Consumer No. 25124 under Electrical Section, Kottarakkara West, in LT IV A tariff, for the industrial purpose of body building of motor vehicles. The appellant was served a short assessment bill dated 01-08-2017, for Rs.11,213/‐ by the licensee, pursuant to an audit report. Aggrieved by the said bill the consumer approached the CGRF, Kottarakkara by filing a complaint, numbered as No: 538/2017. The Forum after hearing dismissed the petition in order No. OP/538/2017/dated 03-02-2018. Still aggrieved, the Appellant has filed the Appeal Petition, before this Authority. As per the analysis done and conclusions arrived at, I decide as follows. The decision of CGRF, Kottarakkara is upheld. The consumer shall be provided up to 5 (five) installments, if requested by her, for paying the bill. The appellant is given 30 days time, for making the payment (due date for payment) in full or the 1st installment, from the date of this order. The subsequent installments will bear interest as per rules. No interest is payable by the consumer for the appeal pending period before the CGRF and this Authority and up to 30th day of this order. Having concluded and decided as above, it is ordered accordingly. No order on costs.
P/013/2018 - Smt. K.G. Sujatha, Alappuzha

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The appellant in this appeal petition is a consumer of Electrical Section, Kainakary, having consumer number 29148. An electric line was drawn after erecting 5 Nos. of electric posts through the land owned by the appellant, without her consent. Aggrieved by this, the appellant had approached the CGRF, Ernakulam by filing a petition in OP No. 50/2017-18. The Forum allowed the petition and directed the respondent to remove the electric line and posts from the petitioner’s property and to draw the line through the alternate route as suggested by the respondent, without collecting charges from the petitioner vide order dated 20-01-2018. Aggrieved against the non implementation of the order by the respondent, the appellant has submitted this appeal petition before this Authority. As per Regulation 27(6) of KSERC (CGRF & Electricity Ombudsman) Regulations, 2005, non compliance of awards/orders/direction of the CGRF and Ombudsman by Distribution Licensee shall be considered as non-compliance of the Provisions of Electricity Act, 2003 and the Regulations made there under and KSERC shall proceed accordingly. Hence the only solution to redress the grievance of the appellant is to approach the Hon’ble Commission regarding non-compliance of orders and for further actions under Section 142 of Electricity Act, 2003 against the concerned. Having concluded and decided as above, it is ordered accordingly. The CGRF order No. 50/2017-18 dated 20-01-2018 is confirmed. No order on costs.
P/011/2018 - Sri. Nisam Abdul Rahman, Thiruvananthapuram

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The appellant, Sri Nisam Abdul Rahuman, Puthenveedu, Melvettoor, Varkala is a registered consumer under Electrical Section, Varkala having Consumer No. 1145250003311. It is 3 phase connection with a connected load of 13499 Watts. He was received an exorbitant bill amounting to Rs. 69,004/- dated 01-09-2017 for the consumption of 8941 units for the bimonth from 01-07-2017 to 01-09-2017. A petition filed under Petition OP No.521/2017 before the CGRF, Kottarakkara, by the appellant was dismissed vide order dated 10-01-2018 and held that the bill issued is in order. Aggrieved by this Order, the appellant has submitted the appeal dated 12-02-2018 before this Authority. In view of the factual position I don’t find any reason to interfere with the findings and decision taken by the CGRF, Kottarakkara in this case and hence the order of CGRF is upheld. The appeal is found devoid of any merits and hence dismissed. No surcharge is payable by the appellant for the bill amount for the petition pending period before the CGRF and this Authority. Having concluded and decided as above, it is ordered accordingly. No order on costs.
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