KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1265 | |
Orders of Kerala Electricity Ombudsman in pdf format |
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the appellant was aggrieved with the exorbitant bill issued for the month of 06/2017, issued by the respondent on 03/07/2017 for Rs.2797/-. The appellant lodged complaint before the CGRF, Kottarakkara on 19-07-2017. It was requested to waive off the excess charges levied in the bill of Rs. 2797/-. 1. The request of the appellant to quash the bill for 25 units is granted. 2. The respondent shall test the meter in an approved laboratory complying with the provision under Regulation 115 (5) of Supply Code, 2014 and convince him the test result. 3. If the meter is faulty, the appellant shall be exempted from paying the bill for 447 units and if the meter is good, the appellant shall remit the bill amount. No surcharge is payable by the appellant. |
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The appellants approached the CGRF with a petition requesting to shift the double circuit 33 kV electric line passing through their agricultural fields by taking appropriate to shift the line through a feasible route so as to avoid further inconvenience to the appellants. the order of CGRF deserve merit, as the shifting of the line is not technically feasible.reliefs sought by the appellants are also found not admissible the CGRF order in OP No. 03/2017-18 dated 31-07-2017 is upheld Authority. |
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The service connection of the appellant is under LT IVA tariff with a total connected load of 127 KW. While so on 28-03-2008, the APTS of KSEBL conducted an inspection in the premises and found that the energy used in one phase (out of 3 phases) was not recording in the meter. Accordingly, the party was served with a short assessment bill, assessing for 151 days, when the meter was found recording less than the actual, so as to recover the unrecorded portion of energy, for Rs. 48504/-. the respondent is directed to comply the orders of CDRF as per the KSEB norms by revising the bill for 5 months by taking the average of the consumptions for the months from 04/2007 to 09/2007, i.e., consumption prior to the date from which the missing of voltage commenced as per downloaded data. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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