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Orders of Kerala Electricity Ombudsman  in pdf format
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P/068/2017 Sri. Sathyaseelan Thiruvananthapuram

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Sri Sathyaseelan, the appellant, having electric connections bearing consumer numbers Nos. 5737, 5738 and 5739 under Electrical Section Venjaramoodu, Thiruvananthapuram, has filed an Appeal Petition on 22/06/2017 before this Forum and stands numbered as P/068/2017. The appeal is against the order Dated 29-03-2017 of CGRF, Kottarakkara, in the Petition No. OP 258/2016, filed before it. The appellant has also filed a Writ Petition, WP (C) 16331/2017, before the Hon: High Court of Kerala on 15-05-2017, against the CGRF Order, which is under its consideration before the Court. The provisions made under Clause 22(d) of KSERC (CGRF and Electricity Ombudsman) Regulations, 2005, restricts the maintainability of the Petition before this Forum, when a similar nature Petition filed for the same cause of action and its related grievances, is pending before any other Court, Tribunal, Arbitrator or Authority. Here in this case, a writ Petition is seen filed by the appellant before the Hon: High Court of Kerala vide WP (C) No 16331/2017, and is pending for its decision. Hence the Appeal Petition No P/ 068/ 2017, filed by Sri. Sathyaseelan, before this Forum is not maintainable for the reason stated above and therefore the said Petition stands dismissed and is ordered accordingly.
P/062/201 Sri. Dayaram, Kollam

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The appellant is a commercial consumer in LT VIIB tariff having connected load of 1000 watts, vide Con. No. 6674 under Electrical Section, Cantonment, Kollam. While being so, he received an abnormal bill for Rs. 47815/‐ in 08/2016. He approached the Assistant Engineer, Cantonment with a complaint that he used to consume less and hence the disputed bill for Rs. 47815/‐ was not in tune with his consumption. Based on the complaint the meter was sent to the meter testing laboratory and the appellant has been directed to remit the bill amount as it was proved that the meter was working in good condition and the errors are within limit. Being aggrieved by this, the consumer lodged a complaint before the CGRF, Kottarakkara which was dismissed vide Order OP No. 346/2017 dated 22.04.2017. Aggrieved by this order, the consumer has filed the Appeal Petition before this Authority. From the conclusions arrived at as detailed above, I decide to quash the short assessment bill amounting to Rs. 47,815/- issued to the appellant. The respondent is directed to revise the bill by taking 120 units as consumption for the bill period from 20-06-2016 to 19-08-2016 and to issue the revised bill to the consumer within fifteen days. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the consumer is allowed as ordered and stands disposed of as such. The order of CGRF, Kozhikode in OP No. 346/2017 dated 22-04-2017 is set aside. No order on costs.
P/060/2017 Smt. Archana V.S. Thiruvananthapuram

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The Appellant, Smt. Archana V.S. is a registered consumer of Electrical Section, Peroorkada having Consumer No. 32149 under Electrical Sub Division, Vellayambalam. The appellant has applied for a three phase electric connection under domestic tariff. The appellant was directed to remit an amount of Rs. 27,240/- as per the estimate prepared for effecting the service connection and he had remitted amount under protest along with security deposit of Rs. 2,400/-. The complaint of the appellant is that the respondent collected excess amount towards the expense of electricity supply than the amount authorized under the regulation in Supply Code. Being aggrieved, she filed petition before the CGRF, Kottarakkara and not satisfied by its decision to dismiss the petition, the appellant has filed the appeal petition. From the analysis done and the conclusions arrived at, which are detailed above, I take the following decisions. The respondent shall evaluate the works based on the actual quantities of the expenditure reasonably incurred and excess remittances if any, shall be refunded by adjustment in the monthly current charges/ direct refund within a period of one month. The order dated 06-03-2017 issued by the CGRF, Kottarakkara, in Petition No. 295/2016 is modified to this extent. Having concluded and decided as above, it is ordered accordingly. No order on costs.
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