KERALA ELECTRICITY OMBUDSMAN
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Downloads - Orders - P-057-2021-Smt. Nisha Mary Felicita, EKM-Order 30-12-2021
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 P-057-2021-Smt. Nisha Mary Felicita, EKM-Order 30-12-2021  |
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| The appellant received an electricity bill on 23-04-2021 from the respondent for an amount of Rs.1,53,474/- stating that 17889 units of energy was consumed by the appellant. The appellant approached Consumer Grievance Redressal Forum and the Forum in its order dismissed the petition with a remark that if the petitioner approaches the Licensee for availing instalment facility, the same may be granted as per rules. The appellant filed this appeal petition before this Authority. It is decided to quash the electricity bill dated 23-04-2021 for Rs.1,53,474/- issued to the appellant. The respondent shall issue a revised bill for the same period taking the average of the three bi-monthly energy consumption from 23-04-2021 within 15 days from the date of order. The order of CGRF, Central Region in OP No.13/2021-’22 dated 13-08-2021 is set aside. |
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