KERALA ELECTRICITY OMBUDSMAN
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Downloads - Orders - P-020-2022- Sri. Abdul Latheef P.P., Kozhikode-Order 12-07-2022
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 P-020-2022- Sri. Abdul Latheef P.P., Kozhikode-Order 12-07-2022  |
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| KSEBL billed very much lower than the actual and a short assessment bill for Rs.7,17,602/- was prepared and the appellant was asked to remit the payment. Appellant approached Assistant Engineer, and requested to waive off the same, which was not considered. Subsequently, the appellant approached CGRF-NR and the CGRF ordered that the consumer is liable to pay the short assessment bill and allowed 15 monthly instalments for remitting the payment. Then, the appellant filed appeal petition before this Authority and decides as follow: (12) The appellant is liable to pay the short assessment bill amount. (13) The respondent shall grant 30 numbers of monthly instalments without interest to pay the short assessment bill by the appellant to the Licensee. (14) The order of CGRF, Northern Region in OP No.04/2021-22 dated 19-01-2022 is modified to this extent. (15) The Licensee has to device a proper system that the concerned officials of the Licensee should be accountable and responsible for such errors/mistake/oversight and also to avoid such burden to the consumers. |
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