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P-059-2022-Tirurangadi Muslim Orphanage Committee- Order 02-11-22
The APTS of the Licensee conducted an inspection of the connection on 11th March 2019 and found that this billing was done under wrong tariff. Accordingly, a short assessment bill was raised for Rs.83,045/-. The appellant has requested to change to the actual tariff applicable on 19-03-2021. Accordingly, the tariff has been revised with retrospective effect and bill of Rs.5,98,088/- has been raised by the Licensee. An amount of Rs.3,62,113/- is only interest in the above bill where the principal amount due to tariff difference is only Rs.2,26,975/-. This has been corrected to Rs.5,55,904/-. The appellant objected for changing interest as there is no fault from the consumer and ready to pay the principal amount. CGRF (NR) vide their order dated 30-06-2022 ordered that the appellant is liable to pay interest except the period for which the delay happened from the Licensee. Appellant filed appeal petition to this Authority and the decision is taken as follows: 1) The order of Consumer Grievance Redressal Forum (NR) is set aside. 2) The appellant is not liable to pay the interest for the arrear amount. 3) The appellant has to pay the principal amount without any delay.

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Created 2022-12-30 10:12:38

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