KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Downloads - Orders - P/014/2023- Shri. Abdul Shareef P
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 P/014/2023- Shri. Abdul Shareef P  |
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| The appellant is the consumer of the pantheerankavu section of the licensee with consumer number 1160377028635. The supply is for an industrial concern named as M/s Omega Packaging Industries with LT IV A tariff with a connected load 35.253kw. The Section Squad of electrical section conducted an inspection on this premise on 12 /10/ 2022 and found that the CT installed at the premises in 100/5A and the multiplication factor is 20. It is noticed that the multiplication factor was wrongly recorded in the ‘Orumanet’ the billing software of the licensee as '1'. The faulty meter was replaced on 2/09/2019, and data wrongly recorded since 09/2019. The short assessment bill from 09/2019 to 10/2022, that is for 38 months for Rs. 5,06,765/- issued to the appellant. As per the regulation 152 of Kerala Electricity Supply Code the assessment would have been limited to 24months and thus the appellant is liable to pay the amount for 24 months. Appellant approached the CGRF, and CGRF ordered that the consumer is liable to pay the amount as per short assessment. Decision. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The appellant is liable to pay the short assessment bill. 2. The licensee shall grand 36 instalments for making the payment. 3. The order of CGRF is modified accordingly. 4. The licensee has to find out the official who is responsible for this error and recover the interest loss suffered. 5. No order on cost. |
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